What are the responsibilities and job description for the Remote Debt Validation & Resolution Specialist position at Consumer Defense Group?
We are hiring sharp, creative, intelligent, innovative, and highly organized professionals with experience in the consumer debt and financial services space.
Preferred & Accepted Experience BackgroundsWe welcome candidates from a wide range of related fields, including but not limited to:
Core Debt Experience (Highest Preference)
- Debt validation (special consideration given)
- Debt settlement / debt resolution / debt reduction
- Debt collections
Strongly Related Fields
- Credit repair
- Credit counseling (including non-profit agencies)
- Banking, lending, or loan officer roles
- Finance litigation or creditor/debtor legal support
- Bankruptcy support (petition preparers, bankruptcy paralegals, case administrators)
- Mortgage loss mitigation / foreclosure prevention
- Student loan counseling or servicing
- Compliance roles (FDCPA, FCRA, CFPB, or related regulatory experience)
- Account or portfolio management in lending, collections, or receivables
- Debt buyer operations or portfolio acquisitions
Transferable Experience
- Paralegal or legal assistant work in consumer finance, creditor rights, or debtor defense
- Consumer protection / advocacy roles
- Financial advising or personal finance coaching
- Underwriting or credit analysis
- Insurance claims adjusting or negotiation
- Customer success / client advocacy in fintech or financial services
- Mediation or alternative dispute resolution
- Regulatory or complaints handling at banks, credit unions, or financial institutions
- Consultative sales of financial products (loans, credit, debt-related services)
- Consumer dispute resolution or ombudsman roles
You do not need to already know our exact process β we will train you thoroughly. What we value most is real industry knowledge, strong judgment, and the ability to bring creative, innovative strategies to the work.
Ideal Candidate Traits- Creative and innovative thinker who looks for better solutions
- Intelligent and quick to understand complex situations
- Highly organized with strong attention to detail and documentation
- Coachable and able to adapt to our systems and processes
- Fully remote
- Apply your existing expertise while mastering our proven approach
- Develop thoughtful strategies that deliver strong client outcomes
- Maintain excellent organization, compliance, and communication standards