Information Technology Support Specialist

Applications Analyst II – IT Support (Radiology)

Responsibilities

• Communicate and coordinate with field service engineers, network personnel, technologists, and radiologists.
• Provide remote and on-site Radiology application support for radiologists
• Create new user logins and edit permissions in PACS and reporting systems for Radiology technologists and schedulers.
• Reconcile and merge patient images that are missing DICOM info and have not reached the correct accession.
• Onboard new radiologists by creating logons on all reporting systems, introduce/train them for all radiology software, and providing on-call support.
• Create and merge outside exams for consult studies requested by other physicians.
• Troubleshoot issues preventing storage for images on PACS. Resolving these issues are critical to ensure accurate and timely reads.

Qualifications

• Bachelor degree in Computer Science or a related discipline or an equivalent combination of education and work experience
• Four years of solid, diverse work experience in IT

Strongly preferred:

• 2 to 3 years of experience with support of Radiology Information systems namely Radiology PACS, Powerscribe applications, PACS workstation, and user desktop support skills.