What are the responsibilities and job description for the Manager, Deployment Operations position at Consulting Solutions?
Manager, Deployment Operations
The Manager, Deployment Operations leads the successful deployment, implementation, and fulfillment of payment solutions across North America. This role oversees deployment projects, dropship operations, and a team of deployment professionals to ensure efficient execution, on-time delivery, and a high level of customer satisfaction.
Key Responsibilities
- Lead and develop a team responsible for deployment and fulfillment operations.
- Manage end-to-end deployment projects, ensuring priorities, timelines, and client expectations are met.
- Oversee deployment, dropship, and fulfillment activities to ensure timely and accurate execution.
- Coordinate cross-functional teams including Sales, Operations, Technical Support, Product, and Logistics.
- Identify and resolve risks, bottlenecks, and operational challenges before they impact delivery.
- Track project progress, allocate resources, and communicate status updates to stakeholders.
- Ensure payment solutions are configured, tested, and deployed according to client and company requirements.
- Drive continuous process improvements to increase efficiency, scalability, and service quality.
- Monitor operational metrics and recommend workflow improvements.
Qualifications
- Bachelor's degree preferred in Business, Information Technology, Operations, or a related field.
- 5 years of experience in deployment, implementation, operations, project management, or related leadership roles.
- Experience leading teams and managing multiple concurrent projects.
- Strong organizational, communication, leadership, and problem-solving skills.
- Ability to prioritize competing demands in a fast-paced environment.
- Experience with payment technology, POS systems, fulfillment, or logistics
Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at: requests@consultingsolutions.com