What are the responsibilities and job description for the Patient Services Representative position at Consultants in Gastroenterology?
Patient Services Representative
Job Description, Duties, and Responsibilities:
As a Patient Services Representative, you will be the first impression our patients have of the Practice. Duties will include but not be limited to: Scheduling patient appointments and procedures, greeting patients, verifying and entering insurance and ID cards, scanning daily patient information, collecting payments, managing the cash drawer and balancing batches at the end of each day.
Skills & Qualifications:
- High school education or GED
- Experience working in customer service roles
- Proficient in basic computer skills
- Cooperative and positive attitude
- Excellent communication and problem-solving skills
- Ability to follow instructions, multi-task, make logical decisions and meet deadlines
- Organization, attention to detail, and accuracy are highly desirable
Additional Notes/ Important Factors:
- Attendance, punctuality, and reliability are a must!
- Ability to be a team player, as well as work independently