What are the responsibilities and job description for the POS Implementation Analyst position at ConStrata?
Overview
*Immediate Hiring*
ConStrata is seeking experienced, execution-focused professionals to support onsite POS implementations, including hardware installation and go-live support.
This is a travel-intensive, hands-on role ideal for candidates who thrive in fast-paced environments and take ownership of delivering successful deployments.
Key Responsibilities
- Perform onsite POS hardware installation including workstations, printers, and other peripherals
- Support go-live activities, ensuring a smooth transition for store teams and managers
- Troubleshoot hardware issues in real time during installation and go-live
- Provide basic end-user guidance and support for POS systems as needed
- Collaborate with remote configuration and support teams during implementations (e.g., via Zoom or Microsoft Teams)
- Follow project documentation and complete required reporting, including daily trip reports
- Ensure all work is completed in accordance with client requirements, timelines, and company standards
Required Qualifications
- Experience in F&B or hospitality operations with hands-on POS system usage
- Experience with POS implementations
- Strong ability to troubleshoot POS hardware issues in real time
- Experience supporting end users on POS systems or similar technologies
- Detail-oriented with a structured, methodical approach to hardware installation and maintaining an organized workspace
- Good communication and interpersonal skills
- Ability to take initiative and maintain a high level of accountability
- Ability to work efficiently in fast-paced, execution-driven environments
- Willingness and ability to travel 75–80%
- Valid driver’s license and passport
Preferred Qualifications
- Experience supporting large-scale, multi-location rollouts
- Prior supervisory or management experience in F&B or hospitality environments
Equal Opportunity Employer & Accessibility
ConStrata is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.
ConStrata is also committed to providing reasonable accommodations for individuals with disabilities throughout the application and hiring process. If you require assistance or an accommodation due to a disability, please contact us at hr@constrata.io