What are the responsibilities and job description for the Claims Representative position at Constellation?
As the Claims Representative, you will be responsible for the evaluation, investigation and resolution of individual death claims within established guidelines. You will be providing a superior customer experience to our clients.
- Providing superior customer service to our customers
- Processing and approving claim payments
- Providing prompt and accurate correspondence to internal and external customers
- Maintaining accurate and complete financial records
- Evaluating, analyzing and investigating claims
What's in it for you
- Competitive pay: Fair compensation for your hard work.
- Healthcare coverage: Comprehensive medical, dental, and vision from day one.
- Life insurance: Company-paid coverage for you and your loved ones.
- 401(k) plan: Matching contributions to help secure your financial future.
- Family support: Paid parental leave and reimbursement for adoption and surrogacy expenses.
- Work-life balance: Flexible time-off policy to recharge and pursue passions.
- Dress for your day: Express your style comfortably at work.
- Inclusion and Culture: A respectful environment that values unique contributions.
- Flexible work options: Remote, hybrid, and onsite opportunities at various locations across the U.S. for better work-life integration.
- Well-being focus: Programs to support a healthy balance between work and home life.
- Community connections: Build strong relationships through virtual and in-person interactions, with resources for your growth.
Qualifications:
What Sets You Up for Success
- Some college or equivalent work experience preferred
- Strong math or insurance background
- Continuing education is highly encouraged through achievement of a LOMA designation and/or the ICA Associate, Life and Health Claims designation
- Strong, proven customer service experience and skills