Operations Manager

Pay: $115,000.00 - $122,000.00 per year

Position Title: Operations Manager 
Constellation seeks Operations Manager to join our Homeland Security team in Washington, DC. This role will serve as a key intermediary between organizational operations and field office logistics. This role combines traditional data-driven process improvement with the hands-on management of office facilities and government equipment. The Operations Manager will be responsible for ensuring that staff across multiple field offices have the space, supplies, and tools necessary to function, while maintaining rigorous internal controls via digital tracking systems.

Key Responsibilities:
Business Analysis & Process Improvement:

• Analyze operational workflows to identify inefficiencies in asset allocation.
• Translate business needs into technical requirements for the enhancement of internal tracking tools.
• Develop and maintain reports on equipment lifecycle, procurement trends, and space utilization.

Asset & Property Management:

• Ensure strict internal control and accountability of personally issued government equipment across the entire organization.
• Oversee the full lifecycle of local property management, including inventory audits for government laptops, issuance to staff, new purchasing, and the excessing of equipment.
• Maintain real-time accuracy of all assets using a PowerApps tracker, ensuring data integrity for audit purposes.
• Manage the end-to-end lifecycle of high-value IT assets, including the procurement, inventory, and secure issuance of laptops and mobile phones, while utilizing specialized tracking software and a PowerApps tracker to monitor software licensing and ensure 100% accountability of all assigned equipment.
• Deliver expertise in modernizing tracking processes, improving data accuracy, and implementing structured inventory controls inventory effort into a high-visibility, strategically critical component of the agency’s mission. 

Facilities & Office Coordination:

• Coordinate the use of office space, ensuring facilities meet staff needs (e.g., project management spaces, lockers, equipment, etc.).
• Manage the procurement of office supplies for diverse field office locations, ensuring cost-effectiveness and availability.
• Act as the primary point of contact for field office facility requirements and infrastructure projects.

The ideal candidate must have the following experience, background, and credentials:

• A minimum of 10 years of experience in a Business Analyst and support role.
• Capability to safely move equipment such as boxes, small furniture, and office devices.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Power BI).
• Bachelor’s or master's degree in business, Logistics Management, or a related field. 
• Be a U.S. citizen able to pass a background investigation by the client agency. DHS clearance with CBP or DoD Top-Secret preferred.

 

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