What are the responsibilities and job description for the Pharmacy Nurse - Customer Support (LPN) position at Consonus Pharmacy?
Overview:
Customer Support Nurse (LPN)
What's your wish list for the perfect job? Maybe it's to make a positive impact in the world, or to grow your career in healthcare. Maybe working with a supportive team is top priority, or to feel respected and valued.
If your answer is "all of the above," consider joining our team at Consonus Pharmacy. It's a perfect opportunity for compassionate people dedicated to people's health and well-being.
Consonus Pharmacy is a closed-door long-term care pharmacy specializing in the needs of nursing facilities, assisted living residents, and their caregivers. We are currently hiring a Customer Support Nurse to join our team!
Overview
Customer Support is the fact finding, problem solving and customer-oriented department of Consonus Pharmacy. Customer Support fills the communication gaps between pharmacy, facilities and doctor's offices.
As the Customer Support Nurse your responsibilities will include, but are not limited to:
"Be here. Be you."
For more than 30 years, Marquis Companies and Consonus Healthcare have been serving seniors and welcoming staff of all backgrounds, skills, and perspectives. The Marquis family of companies offer a rich heritage of embracing differences and honoring individuality. We've continued to grow in our appreciation of diversity in the workplace. We know it builds strength, drives innovation, and brings valuable new perspectives and energy.
We're committed to making our workforce an even greater reflection of the people and communities we serve, and we are honored our employees have chosen to work at Marquis and Consonus. Everything we do as a company is driven by our mission to help those we serve, and each other, live the best rest of our lives.
That means you being you – without apology or compromise. We value your every uniqueness and continue to curate, nurture, and sustain an inclusive culture. It's the foundation of who we are and the evolution of our collective future.
Customer Support Nurse (LPN)
What's your wish list for the perfect job? Maybe it's to make a positive impact in the world, or to grow your career in healthcare. Maybe working with a supportive team is top priority, or to feel respected and valued.
If your answer is "all of the above," consider joining our team at Consonus Pharmacy. It's a perfect opportunity for compassionate people dedicated to people's health and well-being.
Consonus Pharmacy is a closed-door long-term care pharmacy specializing in the needs of nursing facilities, assisted living residents, and their caregivers. We are currently hiring a Customer Support Nurse to join our team!
Overview
Customer Support is the fact finding, problem solving and customer-oriented department of Consonus Pharmacy. Customer Support fills the communication gaps between pharmacy, facilities and doctor's offices.
As the Customer Support Nurse your responsibilities will include, but are not limited to:
- Complete clarification of orders
- Work with multiple EMR systems
- Communicate with nursing staff at facilities and doctors' offices
- Document and communicate actions, irregularities and continuing needs
- Compiles reports for facilities upon request
- Assure all new orders received from doctor's office are faxed to facilities for their records
- Obtain control medication quantities from doctors and/or their agents of the prescriber
- Serves and protects participating parties by adhering to professional standards, long-term care facility policies and procedures, federal, state, and local requirements
- Investigate discrepancies and errors involving both facility and pharmacy
- Submission of errors in Error Reports as needed
- Assists with STAT orders to facilities as requested and first dose medications to facilities via backup pharmacy
- Paid training & career advancement opportunities
- Generous Paid Time Off that pools vacation, sick & holiday pay in a single bucket for flexible use
- Medical/Dental/Vision insurance
- 401K With Employer Match
- Employee Cell Phone Discount
- Employee Assistance Program: with free access to counseling & support services
- Active LPN or RN license in the state that is also in good standing with the Board of Nursing
- Minimum of 3 years nursing experience in long-term care preferred
- Knowledge of prescriptions, medications, and pharmacy procedures/best practices
- Strong knowledge of medical terminology
- Ability to read and interpret RX orders
- Intermediate computer skills required
- Strong organizational and analytical skills required
"Be here. Be you."
For more than 30 years, Marquis Companies and Consonus Healthcare have been serving seniors and welcoming staff of all backgrounds, skills, and perspectives. The Marquis family of companies offer a rich heritage of embracing differences and honoring individuality. We've continued to grow in our appreciation of diversity in the workplace. We know it builds strength, drives innovation, and brings valuable new perspectives and energy.
We're committed to making our workforce an even greater reflection of the people and communities we serve, and we are honored our employees have chosen to work at Marquis and Consonus. Everything we do as a company is driven by our mission to help those we serve, and each other, live the best rest of our lives.
That means you being you – without apology or compromise. We value your every uniqueness and continue to curate, nurture, and sustain an inclusive culture. It's the foundation of who we are and the evolution of our collective future.