What are the responsibilities and job description for the Water Treatment Field Service Technician position at Consolidated Water Group?
Who We Are
Culligan (Consolidated Water Group) works to provide better water for our customers in their homes, offices, businesses and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery set the standard in the water treatment industry.
Who We're Looking For
- Dependable, self-starters who enjoy variety in their workday!
- Excellent communication and customer service skills.
- Strong time management skills and sense of accountability.
- 1 year of mechanical or plumbing service experience preferred but not required.
- Valid driver's license with a satisfactory driving history.
- Ability to lift ~60 lbs. on a frequent basis.
What You'll Be Doing
- Perform complete diagnostics on water treatment equipment, identify malfunctions, and resolve issues accordingly.
- Install, upgrade, remove, and maintain equipment.
- Complete scheduled service orders daily.
- Complete paperwork related to tasks, including collecting payment, in an accurate and timely manner.
- Maintain company vehicles, tools, and equipment.
- Communicate in a positive manner with customers and maintain positive public relations for the company.
- Safe operation of a Company vehicle in compliance with all state and federal laws.
- Identify additional services that may be required and present all options to the consumer.
- Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools.
- Follow established safety procedures.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies in this position.
Resourcefulness Customer Focus Team Player
Excellence Integrity
Communication Accountability