Generator Technician

Job Summary

Gilman Electrical Supply is seeking a reliable, self-motivated Generator Technician to join our team. This role is a solo field position requiring strong technical skills, independent problem-solving, and excellent customer service. You will be responsible for executing field maintenance and service on residential and commercial standby generator systems while acting as a primary point of contact for our clients.

When field service is slow, you will integrate with our branch operations by assisting with warehouse inventory management, shelf stocking, and deliveries.

Key Responsibilities & Duties

Field Service Operations

• Generator Maintenance: Perform comprehensive generator servicing, including adjusting valves, changing spark plugs, replacing air/oil filters, updating firmware, and testing batteries.
• Solo Field Work: Travel independently to customer sites to complete scheduled service calls and troubleshoot issues with minimal supervision.
• Asset Management: Responsible for stocking, organizing, and maintaining the cleanliness of the provided company service vehicle.

Warehouse & Operations Support (During Slow Periods)

• Inventory Control: Assist warehouse staff with receiving shipments, stocking shelves, and organizing parts.
• Deliveries: Operate company vehicles to complete local part or equipment deliveries to customers and job sites as needed.
• Equipment Operation: Safely operate a forklift to load, unload, and move heavy equipment or pallets.

Customer Service & Administration

• Client Communication: Clearly explain technical issues, maintenance requirements, and service outcomes directly to customers in a professional, courteous manner.
• Digital Part Sourcing: Use basic computer skills to navigate technical databases, look up components, and order replacement parts efficiently.

Qualifications & Skills

• Technical Knowledge: Strong baseline understanding of electrical systems and core generator functions.
• Soft Skills: Excellent interpersonal and verbal communication skills for direct customer interaction.
• Navigation: A solid "lay of the land" and structural familiarity with the local geographic service area.
• Computer Literacy: Basic computer proficiency for parts procurement, order tracking, and administrative tasks.
• Equipment Certification: Experience with or ability to safely operate a forklift.

Growth & Continuing Education

We believe in investing in our team. Gilman Electrical Supply will provide ongoing training with the explicit intent of advancing your career through continuing education. Future training pathways include:

• Basic gas testing procedures
• Advanced generator system installation
• Professional manufacturer certifications

What We Provide

To ensure your success in the field, Gilman Electrical Supply provides all necessary equipment, including:

• Company service vehicle
• All required professional tools and specialized test gear

NOTE: Because positions may evolve due to the needs of the business, this job description may not list all essential functions and is not designed to contain a comprehensive listing of all required activities, duties, or responsibilities. Other essential functions, duties, responsibilities, and activities may be assigned at any time, with or without notice.

CED is an Equal Opportunity Employer - Disability | Veteran

Pay: $18.00 - $28.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Ability to Commute:

• Ellsworth, ME 04605 (Required)

Work Location: In person

Benefits:

Salary : $18 - $28