Remote Operations Control (ROC) Operator II

Consolidated Asset Management Services (CAMS) is seeking a Remote Operations Center (ROC) Operator to oversee the real-time operation of wind, photovoltaic (PV), and battery energy storage system (BESS) assets across its portfolio. ROC Operators play a critical role in ensuring the safe, reliable, and compliant performance of these assets by leveraging advanced monitoring tools and adhering to stringent regulatory standards.

Operators are responsible for maintaining high operational standards to maximize system performance while ensuring compliance with NERC Cybersecurity and Reliability Standards. They also operate within the framework of Regional Transmission and ISO/RTO tariffs to support the stability and efficiency of the bulk electric system.

This role demands a strong technical foundation, situational awareness, and the ability to coordinate with internal teams and external entities—including transmission operators, scheduling entities, and balancing authorities—to ensure seamless operations. ROC Operators contribute to a resilient energy infrastructure by proactively managing alarms, responding to abnormal conditions, and supporting continuous improvement initiatives.

• Monitor and operate multiple substations and power plants via SCADA, DAS, and alarm systems to ensure reliability and maximize output.
• Coordinate with internal teams (ROC leadership, O&M, Asset Managers, Compliance) and external stakeholders (asset owners, TOPs, QSEs, ISOs/RTOs, BAs) to optimize performance and ensure compliance.
• Respond to alarms and abnormal conditions with timely corrective actions.
• Collaborate with field personnel during routine and emergency operations.
• Maintain accurate logs, records, and compliance documentation.
• Follow 3-part communication protocols for all calls.
• Ensure adherence to cybersecurity, physical security, and access control procedures.
• Support continuous improvement initiatives.
• Communicate effectively with customers and other control centers to coordinate activities and provide updates.
• Proactively address customer concerns in alignment with CAMS values.

Required Skills by Level

Operator I

• High school diploma and 1 year experience in remote operations, power plant operations, industrial control systems, military technical roles, or related energy sectors.
• Basic electrical knowledge (Ohm’s Law, AC/DC, Kirchoff’s Laws, solar/inverter/transformer operation, transmission basics).
• Ability to interpret one-line diagrams and analytical graphs.
• Willingness to work rotating 12-hour shifts, including nights, weekends, and holidays.
• Proficiency in Microsoft Office (Word, Excel, Teams).
• Strong verbal and written communication skills.

Operator II (includes all Operator I requirements)

• Associate degree in Electrical Technology or related field, or 2 years of ROC experience in renewables, transmission, or generation.
• 2 years of experience with SCADA/EMS systems.
• 2 years of experience with one or more ISOs/RTOs (e.g., ERCOT, MISO, PJM, CAISO, SPP, NYISO, AESO).

Operator III (includes all Operator I & II requirements)

• Minimum 24 consecutive months as a CAMS employee.
• 5 years of ROC experience in utility-scale renewables, transmission, or generation.
• 5 years of experience with SCADA/EMS systems.
• 5 years of experience with one or more ISOs/RTOs.

Preferred Skills

• NERC System Operator Certification (RC or BA)
• PJM Certification
• Experience in energy renewables
• Associate or bachelor’s degree in relevant technical or engineering fields

Physical Requirements

• Ability to work rotating 12-hour shifts and be on-call including nights and weekends.
• Prolonged computer use and monitoring.
• Ability to lift up to 25 lbs.
• Strong auditory and visual perception for alarm monitoring.
• Manual dexterity and hand-eye coordination for control interfaces.
• Clear communication skills.
• Willingness to train in emergency protocols.

Salary Range:

• Operator I: $54,080–$66,560 ($26–$32/hr)
• Operator II: $68,640–$76,960 ($33–$37/hr)
• Operator III: $79,040–$87,360 ($38–$42/hr)

We offer a variety of excellent benefits. Full-time employees are offered the following: medical, dental, vision, LTD, STD, and Life insurance plans. You can even select additional “al la carte” benefits to meet all your needs. You can also enroll in our 401k, flex spending accounts for medical and childcare needs, and participate in our employee referral and tuition reimbursement programs.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

We believe in transparency and providing candidates with important information to make informed decisions. The salary range for this position is commensurate with experience, qualifications, and location. Actual compensation will be determined based on several factors, including but not limited to skills, experience, and relevant qualifications.

This range represents the base salary and does not include other forms of compensation, such as bonuses, benefits, or equity, which may be offered in addition to the base pay. The company reserves the right to modify compensation ranges at any time in accordance with business needs and market conditions.