Mail Clerk/Receptionist

Salary: $17Job Summary:The primary responsibility of the Mail Clerk/Receptionist for Consolidated Admin Services is to represent Consolidated Admin Services in communications and interactions with clients and participants, in-person, over the phone, and in writing. The Mail Clerk/Receptionist supports Consolidated Admin Services with various account customer service activities, administrative functions, and special projects. The Mail Clerk/Receptionist is an integral part of Consolidated Admin Services providing superior service to our clients and participants.Duties/Responsibilities:To perform this job successfully, the individual must be able to perform each essential function of the job satisfactorily. This includes but is not limited to the following:Picks up mail and takes mail to the Post Office at designated times during the day.Sorts and delivers incoming mail by department and employee to ensure timely distributionOperates mail machines, including the postage meter, photocopying machine, and mail folding and inserting machine.Processes and weighs outgoing mail.Greets visitors and assists with their needsPrepare, print, and mail COBRA letters dailyPrepare, print, and mail Leave Management letters dailySorts mail and disburses to appropriate departmentsAccepts and distributes participant paperwork (ie, claims, COBRA)Accepts and distributes COBRA payments dropped off in the officeScans and saves documentation for various departmentsTransfers and organizes electronic files into applicable foldersAssists with paper enrollments during open enrollmentMaintains the front desk area of main Central AR locationAssists other teammates and teams as neededOther duties as assigned, including special projectsPort & Convert Returned MailMinimum Requirements:High School Diploma or equivalent, Associates degree preferredTwo years of Customer Service experience preferredProficient experience with spreadsheets, data entry, word processing, e-mail management, and file managementAbility to multitaskExcellent communication skillsExcellent attention to detail skillsPresents a professional imageAbility to build rapport and collaborate with othersKnowledge, Skills and Abilities:To perform this job successfully, the individual must demonstrate the knowledge, skills and abilities required to perform the job. This includes but is not limited to the following:Proficient experience with spreadsheets and/or bookkeeping software, data entry, word processing, e-mail management, and file managementExcellent interpersonal skills, ability to relate to a wide range of people, collaborates well with othersExcellent communication skills to include:actively pays attention to, and participates in, communication with othersadapts communication style to audiencefriendlyconfidentgives and receives feedbackvolume and clarityempatheticrespectfulresponsiveDisplays initiative, a desire to learn and develop, a willingness to help othersGenerates ideas, solves problems as they ariseExcellent attention to detail skills to include:organizational skillstime management skillsanalytical skillsobservational skillsHigh level of efficiency, accuracy, and responsibilityHandles and protects confidential and sensitive information with utmost importanceExcellent understanding of customer care and servicesPrioritizes and manages different tasks at onceWorks effectively to meet deadlinesThrives in pressured or stressful situationsCommitted and flexible attitude, adaptableMathematical and deductive reasoningCritical thinkingSense of rigor, able to deal with something in a comprehensive, thorough, and complete wayPresents a professional imageMust be flexible with work schedule to support cyclical work demandThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Salary : $17