Product Manager - Productivity (M365)

Overview

The Product Manager - Productivity (M365) will lead the strategy, evolution, and operational oversight of the firm’s enterprise collaboration and productivity ecosystem. This individual will be responsible for enhancing the digital employee experience through the effective management of Microsoft 365 and related workplace technologies. The role focuses on aligning technology capabilities with business workflows while ensuring security, governance, usability, and long-term adoption across the organization.

Key Responsibilitie

• sDefine and manage the long-term strategy, roadmap, and ongoing optimization of enterprise productivity and collaboration platform
• sOversee the firm’s suite of Microsoft 365 tools, including applications supporting communication, document management, collaboration, automation, and task coordinatio
• nDrive user adoption and business value across platforms such as Microsoft Teams, SharePoint Online, OneDrive, Office applications, Planner, Power Platform, and Copilot technologie
• sPartner with attorneys, administrative departments, and firm leadership to identify workflow challenges and translate business needs into technology solution
• sEvaluate and improve end-user productivity processes related to collaboration, content creation, document sharing, review cycles, and knowledge managemen
• tEstablish and monitor key performance indicators tied to adoption, engagement, satisfaction, and operational efficienc
• yLead organizational change initiatives associated with new technology rollouts, feature enhancements, communications, and training program
• sCoordinate with information security, compliance, and governance stakeholders to ensure productivity platforms meet operational and regulatory requirement
• sManage testing, validation, and implementation efforts for platform updates and new capabilities while minimizing disruption to user
• sMonitor Microsoft product developments and industry trends to identify opportunities for innovation and continuous improvemen
• tBalance strategic planning responsibilities with hands-on operational oversight of enterprise collaboration environment

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Qualificatio

• nsDemonstrated experience managing enterprise productivity, collaboration, or digital workplace platforms in a Product Manager or Product Owner capaci
• tyExtensive knowledge of Microsoft 365 technologies and how they support professional services or knowledge-based work environmen
• tsStrong understanding of legal or professional services workflows, particularly within document-intensive and collaboration-driven organizatio
• nsExperience driving measurable user adoption, operational efficiency, and satisfaction outcomes through technology initiativ
• esProven success managing products throughout their lifecycle, including planning, implementation, enhancement, and optimizati
• onAbility to work effectively with business stakeholders, technical teams, security groups, and third-party vendo
• rsExcellent communication and presentation skills, with the ability to explain technical concepts in practical business ter
• msFamiliarity with information governance, compliance, and security considerations associated with enterprise productivity platfor
• msBachelor’s degree preferr
• edMinimum of ten years of experience supporting or managing enterprise collaboration and productivity technologies in a law firm or comparable professional services environme

ntAdditional Informati

• onStandard weekday schedule with occasional travel for conferences, meetings, and support of additional office locatio