Data Analyst

Overview The Analyst will be responsible for collecting, interpreting, and analyzing data to solve customer needs. This position will leverage streamlined processes, structured problem-solving techniques, and data management principles to drive customer value.

Key Responsibilities

• Creating and maintaining clients’ ENERGY STAR Portfolio Manager (ESPM) profiles, and ensuring accuracy of the profiles
• Managing and submitting ENERGY STAR award applications for clients
• Successfully submitting building data via ESPM for compliance with local energy and water benchmarking ordinances
• Work closely with customers to resolve data issues
• Present data analysis reports to internal and external stakeholders
• Develop effective actions and guidelines that enable process improvements
• Manage the customer onboarding process to Conservice ESG’s platform and oversee ongoing maintenance
• Manage customer relationships to promote and create value through strong business acumen, problem-solving skills, and relationship-building
• Work with Conservice ESG’s internal leaders and teams to continuously improve company products and offerings to drive growth

Skills

• Leadership: Demonstrate initiative and an ownership mindset by identifying and initiating value-add opportunities, both internally and externally
• Problem Solving: Leverage strategic thinking and focus on root causes to constructively solve problems
• Effective Communication: Exhibit the ability to set and manage client's expectations, along with the ability to communicate comprehensively and cohesively in written and verbal form
• Operational Understanding: Meet client needs through a strong grasp of processes, technology, and objective use of data
• Teamwork: Collaborate effectively with management and the entire Conservice Sustainability Solutions team

Qualifications:

Qualifications The ideal candidate will have the following professional experience:

• Bachelor's degree in engineering, sciences, or business
• At least 2 years of relevant experience in a project environment serving customers and/or internal stakeholders (e.g., external or internal consulting or similar corporate roles with a mix of day-to-day operations and time-bound project experiences is preferable)
• Data experience is required and working with SQL is strongly preferred.
• Demonstrable interest/experience in sustainability and ESG initiatives (preferred, but not required)

• Experience working with ENERGY STAR Portfolio Manager a strong plus

• Demonstrable experience working across functions and seniority levels
• Understanding of process methodologies and effective use of data
• Strong experience with technology platforms such as ERPs, CRMs, or related niche technologies
• Understanding of SaaS business model
• Ability to learn and assess customer needs and a variety of business operating models