What are the responsibilities and job description for the Irrigation Service Specialist position at Conserva Irrigation of Northern Colorado?
SUMMARY OF ROLE:
Supports Company operations by performing all tasks at the customers home/work site as determined in the scope of work. These duties and necessary functions are to be performed safely, professionally and in a timely manner to meet our customer expectations and provide excellent customer service.
ESSENTIAL DUTIES & RESPONSIBILITIES, including but not limited to:
- Communicates with Homeowner/Client toinform and educate about irrigation system enhancements and services.
- Briefly explain/confirm with client the scope of work to be performed and estimated length of time to complete tasks.
- Work independently or as a team to provide service/repair to residential and commercial systems. This includes completing system audits and estimates where applicable.
- Anticipate task problems and inform Homeowner/Client of any issues and corrective action to complete task.
- Sustains a work environment that builds positive professional relationships, accepts accountability, demonstrate excellent customer service. Consistently demonstrates a commitment to complete scope of work. Provide customer with system orientation as applicable.
- Clean up of all areas affected by the installation and perform maintenance on all Company tools and equipment used daily on work sites.
- Operate company vehicle in a safe manner, maintain a clean and orderly vehicle. Notify management of any vehicle accidents, malfunctions or damages.
- Prepares and correctly completes any work order documents or reports.
- Accomplishes organization goals by following required best practices. Promptly inform Irrigation Technician or Franchise Owner of any team member injury, issues/disputes with homeowner/Client, damage to structure, or company tools/equipment.
- Update job knowledge by participating in IA certification training, follow all company polices, safety rules and procedures including all highway traffic laws.
- Receive oral and written instructions from Irrigation Technician/Franchise Owner.
- Perform other duties that may be assigned.
KNOWLEDGE, SKILLS & ABILITIES
- Exceptional interpersonal skills that positively benefits interaction with other team members and homeowners/clients.
- Ability to work both independently and as a team player.
- Must be detailed oriented, able to plan, prioritize, multi-task and meet deadlines in a fast-paced environment.
- Good decision-making skills, with the ability to analyze information, and implement the best solution to solve problems or challenges.
- Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through written and verbal communication.
- Ability to exercise good judgment and self-control.
- Demonstrate the ability to operate a vehicle according to established safety and risk management practices.
- Enthusiasm, good attitude, articulate, trustworthiness, personal integrity and honesty. Makes a good first impression by being well-groomed, and comfortable meeting and interacting with people.
- Ability to work autonomously and understand when a superior need to be involved in decision making.
- Self-motivated, with a dedication to apply new knowledge to your job.
- Be available to work a flexible work schedule, including evenings and weekends.
MINIMUM QUALIFICATIONS
- High School degree or equivalent and/or
- Minimum of 1-year experience in a customer service related industry and
- Computer skills, with knowledge of the primary Microsoft Office programs.
- Ability to successfully pass a background check, including a clean driving record, and other pre-employment screening.
PHYSICAL REQUIREMENTS
- Able to lift & carry items up to 75 lbs.
- Frequently move the whole body to perform tasks such as, lifting, walking, carrying, pushing, pulling the handling of materials.
- Stand or walk for periods of time.
- Stoop, kneel, crouch in awkward positions.
- Ability to work in a constant state of alertness and safe manner.
Job Type: Full-time
Pay: $18.00 - $26.00 per hour
Benefits:
- 401(k)
- Opportunities for advancement
- Professional development assistance
Work Location: In person
Salary : $18 - $26