What are the responsibilities and job description for the Technician position at Conrads Tire Express and Total Car Care?
To be a team member at Driven by Dobbs family, you must be dedicated to supporting the company’s mission, vision, and values.
OUR MISSION: To be the leader in the automotive tire and service aftermarket industry in every market that we operate in providing premier service to our guests.
POSITION TITLE: Technician
CLASSIFICATION:Exempt
POSITION OVERVIEW:
We are seeking an experienced Technician. The Automotive Technician is responsible for diagnosing, repairing, and maintaining vehicles to ensure safe and reliable operation. This includes performing inspections, alignment adjustments, tire services, and general vehicle maintenance using specialized automotive tools and equipment. The technician works closely with team members to maintain efficiency, quality, and safety standards in the shop. Attention to detail, mechanical aptitude, and problem-solving skills are essential to accurately identify issues and complete repairs. The ideal candidate will be detailed driven, accountable, customer centric and a team player with a strong work ethic to contribute to the department goals and achieve results.
ROLES AND RESPONSIBILITIES:
- Inspect, diagnose, and repair vehicles to ensure safe and reliable operation.
- Perform wheel alignments, tire services, and other suspension or steering adjustments as needed.
- Conduct general vehicle maintenance, including oil changes, brake service, fluid checks, and tune-ups.
- Utilize specialized automotive tools and diagnostic equipment to identify and resolve mechanical and electrical issues.
- Maintain accurate service records and document completed work in accordance with company policies.
- Work collaboratively with team members to maintain efficiency, quality, and safety standards in the shop.
- Adhere to all safety procedures and ensure a clean, organized work environment.
- Provide professional and courteous service to customers, explaining findings and recommended repairs clearly.
SUCCESS FACTORS:
- A strong belief in safety- Being Safe 100% of the time is the expectation
- Alignment with company mission, vision, and values
- Strong work ethic with a commitment to results
- Strong team player with the ability to adapt to diverse team members
- Ability to perform in a fast paced/high volume environment
- Excellent verbal and written communication skills
- A high level of time management, accountability, and prioritization skills
- Ability to be organized, problem solve, and be solution oriented
- Self-motivated, goal- oriented, and driven to accomplish department goals
- Strong critical thinker with a high level of attention to detail
- Highly-customer centric and master relationship builder
- Demonstrates a strong understanding of automotive systems and uses diagnostic equipment with accuracy.
- Maintains a professional, can-do approach even in physically demanding or fast-paced situations.
WORK ENVIRONMENT:
- Fast-paced automotive service environment.
- Frequent exposure to varying temperatures due to the nature of the work and shop conditions.
- Regular contact with automotive chemicals, including solvents, lubricants, and fluids used in vehicle maintenance and repair.
- Extended periods of standing, bending, and lifting tires or equipment.
- Requires adherence to all safety procedures and proper use of personal protective equipment (PPE).
- Involves teamwork, reliability, and effective communication to maintain a safe and efficient workplace.
- Attention to detail and a commitment to quality service are essential for success.
EXPERIENCE AND EDUCATION:
- Minimum of 2 years of experience in automotive repair or 2–4 years of hands-on training in automotive maintenance.
- 1 year of experience as an alignment technician or completion of a post-secondary vocational program in automotive technology.
- Extensive knowledge of tire installation, wheel balancing, and diagnosing ride disturbances.
- Growing knowledge of steering, suspension, and general vehicle maintenance.
- Proficient in the use of standard automotive diagnostic tools and repair equipment.
- Solid understanding of automotive systems and repair procedures.
- Valid driver’s license required.
Driven by Dobbs is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment screenings.
