Route-Drivers Comm Only

Reports To: Route Manager 

Edit Holdings, LLC dba Tide Cleaners is seeking a Route Driver to join our team! 

We are seeking individuals that enjoy working with people and as a team to represent Tide Dry Cleaners in the ideal manner and provide an enjoyable experience for our customers. 

Duties & Responsibilities 

• Demonstrate company core values at all times: Guest Services, Excellence, Committed, Integrity, and Top Quality
• Responsible for sales of route service. 
• Responsible for cold-calling potential guests, setting appointments, explaining services and closing the sales. 
• Driving the route, picking up and dropping of clothes as appropriate.
• Provide quality customer service through regular interaction and communication with customers and store employees.
• Committed to Grow Sales in the area you service.
• Maintain your pre-established route system as well as prospect and grow your customer base with sales and service mentality.
• Manage any customer inquiries via phone, email, and in-person, build rapport with customers and identify their needs. 
• Be able to resolve/deescalate customer complaints/issues.
• Ensure the quality standards of Tide Dry Cleaners are met.
• Be able to function in a fast-paced environment with a high level of detail. 
• Drive customer retention by building relationships and creating customer loyalty.
• Load and unload garments from the company vehicle.
• Cooperate with co-workers and promote a positive and productive working environment. 

Qualifications 

• Some experience in route sales is preferred, but we are looking for individuals who really care for serving his/her guests
• Highly organized and demonstrate self- motivation and attention to detail.
• Must possess excellent communication, positive attitude, and willingness to provide great customer service. 
• Ability to identify and meet guest’s needs and requirements
• Passion for interacting in a positive and creative manner with customers and team members.
•  High school diploma or GED
• Computer/Mobile devices operation experience
• Ability to successfully complete MVR and background check is required.
• Able to lift up to 50 pounds safely.

Benefits 

• Health Insurance
• Vision
• Dental
• 401 (k)
• Yearly Paid Time Off
• Paid Holidays