What are the responsibilities and job description for the Desktop Support Associate position at ConocoPhillips?
Welcome to ConocoPhillips, where innovation and excellence create a platform for opportunity and growth. Come realize your full potential here.
Who We Are
We are one of the world's largest independent exploration and production companies, based on proved reserves and production of liquids and natural gas. With operations and activities in 13 countries, we explore for, develop, and produce crude oil and natural gas globally. We are challenged with an important job to safely find and deliver energy to the world. Our employees are critical to our success, and with them we power civilization.
We're grounded by our SPIRIT Values - safety, people, integrity, responsibility, innovation, and teamwork. These values position us to deliver strong performance in a dynamic business - but not at all costs. We believe it's not just what we do - it's how we do it - that sets us apart.
Fostering an Inclusive Work Environment
To deliver superior performance, we create an environment that respects the contributions and differences of every individual. Wherever possible, we use these differences to drive competitive business advantage, personal growth and, ultimately, create business success.
Job Summary Provides technical services to the Executive Leadership Team and supporting staff members, as well as the Board of Directors. In this position, you will be a team member on a broader Executive IT Support team as well as on a cross-functional enterprise infrastructure operations team.
Position Overview
Your responsibilities may include :
- Provide deskside and remote support for personal computing environments
- Perform technical support, assembly, installation, repairs of computers, printers, mobile devices, networking, and peripheral hardware assemblies
- Basic troubleshooting of software - primarily the Microsoft O365 suite
- Maintain and manage hardware inventories of IT assets - both on-site and remote
- Handling technically complex desktop support issues
- Work independently and partner with other IT support teams in Bartlesville and Houston to provide seamless support to users
- Provide training and consultation to end users
- Provide expertise in the selection of hardware and software solutions that maximize efficiency and meet customer needs while limiting security exposure
- Implement small to medium projects and initiatives efficiently with minimal impact to customers.
- Identify creative solutions to urgent technical challenges
Basic / Required :
Preferred :
Apply Before : March 17, 2025
Sponsorship : ConocoPhillips' sponsorship for employment authorization in the U.S. is NOT available for this position.
EEO : In the US, ConocoPhillips is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity or expression, genetic information, or any other legally protected status.
