What are the responsibilities and job description for the HR Coordinator position at Connor & Gallagher Insurance?
Who We Are. What We Do.
Connor & Gallagher OneSource (CGO) is a full-service Human Capital and Risk Management partner. Since 1997, we’ve supported organizations nationwide with insurance, employee benefits, HR, payroll, retirement, recruiting, and risk management solutions. Our dedicated teams combine expertise with a hands-on service model, delivering integrated, flexible solutions that help businesses and their people thrive.
Position Summary
The HR Coordinator supports the execution of core human resources operations for internal employees, with a primary focus on recruiting coordination, benefits administration, HRIS data integrity, onboarding/offboarding, and employee-facing administrative support. This role is highly operational and detail-oriented, ensuring that HR processes run smoothly, accurately, and consistently.
Essential Functions
HR Operations & Administration
- Maintain accurate and up-to-date employee records in UKG, including new hires, job changes, compensation updates, and terminations
- Ensure HR data integrity through regular audits and reconciliation
- Prepare and maintain employee documentation in compliance with record retention requirements
- Serve as a first point of contact for employee HR inquiries, escalating complex issues to the HR Director as appropriate
Recruiting & Onboarding Support
- Coordinate the recruitment process for internal roles, including job postings, interview scheduling, candidate communications, and offer preparation
- Support hiring managers throughout the recruiting lifecycle to ensure a smooth candidate experience
- Execute onboarding processes, including orientation, new hire paperwork, system access coordination, and onboarding checklists
- Coordinate offboarding activities, including exit documentation, system access removal, and benefits notifications
Benefits Administration & Compliance
- Administer day-to-day benefits processes, including new hire enrollments, life event changes, and terminations
- Support employees during open enrollment by responding to questions and ensuring timely and accurate elections
- Process benefits updates in UKG and coordinate with brokers and carriers as needed
- Support leave administration (e.g., FMLA, STD) by tracking documentation and updating systems under HR Director guidance
- Maintain I-9 documentation and support compliance reporting requirements
- Assist with policy updates, acknowledgments, and documentation
Payroll & Performance Management
- Audit non-executive payroll-related changes and ensure accuracy of payroll inputs
- Prepare and process approved compensation changes in HR systems
- Assist with payroll audits and documentation as needed
- Track performance review cycles and send reminders to managers
- Assist with performance improvement plan documentation and tracking
Culture, Engagement & Events
- Coordinate company events, engagement activities, and team-building initiatives
- Support employee communications related to HR programs and initiatives
- Maintain training records and coordinate logistics for internal training sessions
Qualifications
- 2-3 years of experience as an HR Coordinator/Generalist or in a similar role.
- Strong knowledge of HR best practices, benefits, and payroll.
- Proficiency in HRIS software (UKG experience preferred) and Microsoft Office Suite.
- Associates and/or Bachelor’s degree in Human Resources, Business Administration, or related field.
Key Skillset
- High level of integrity, confidentiality, and professionalism.
- Excellent interpersonal and communication skills.
- Strong organizational skills and attention to detail.
- Experience supporting benefits open enrollment and leave administration
- Familiarity with basic HR compliance requirements (I-9, recordkeeping, audits)
- Experience coordinating employee events or engagement initiatives