Lab Equipment Service Technician

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Job Title: Service Technician
Shift: M-F 8am-430pm

Notes:

• Assisting with instrument decommissioning
• Working with a fully automated system; removing parts and components from instruments
• Using standard tools and performing decontamination with a 10% bleach solution
• Following general PPE requirements (gloves, eyewear, etc.)
• Completing decontamination documentation and uploading records into Oracle and Salesforce
• Packing components for inventory or coordinating shipments to repair facility
• Assisting with crate repairs using basic tools (e.g., screwdrivers)

Interview Process:

• Onsite interview, including facility tour and overview of the role and work environment

Team Size:

• 11 team members

Preferred (Not Required):

• Basic knowledge of precision pipetting
• Familiarity with standard laboratory procedures and biohazard safety precautions

Top Required Skills:

• Functional hand tools knowledge and use
• Basic knowledge of precision pipetting, standard laboratory procedures and biohazard precautions
• cGMP and ISO exposure, knowledge and experience
• Working knowledge of schematics is desired.
• Strong attention to detail
• Able to demonstrate sound problem-solving skills and use of judgement/decision making ability

Required Technologies:

• Microsoft Office (Word, Excel, PowerPoint), Experience with ERP/CRM systems

Education Requirements:

• AA or Technical Training School, OJT

Job Summary:
Responsible for performing service repair (i.e. testing, verifications, calibrations and parts removal) of electronic equipment.
Essential Duties and Responsibilities:
The incumbent may be asked to perform other function-related activities in addition to the below
mentioned responsibilities as reasonably required by business needs.

• Clean and decontaminate instruments and ancillary equipment returned from customer sites.
• Prepare and maintain required service documentation.
• Performs service, maintenance, testing, calibration and verifications of instruments following
• outlined procedures.
• Specifies, requests, and maintains spare part inventory.
• Performs other related duties as required.
• Monitor calibration status of equipment

Physical Demands:
The physical requirements described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job.

• Sit; use hands to finger, handle or feel objects, tools, or controls.
• Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• Lifting/moving and carrying products weighing up to 30 pounds.
• Exposure to moving mechanical parts, vibration and/or moderate noise levels.
• Exposure to hazardous chemicals or other materials.
• Safety Shoes with Impact and Compression Protection Must be worn.
• Exposure to blood.

Qualifications:

• Education- AA or Technical Training School
• Lean Training with a focus on continuous improvement

Experience:

• 1-2 Years related experience
• Microsoft Office Skills
• Experience with ERP and CRM systems
• Working knowledge of schematics
• Basic knowledge of standard laboratory procedures, tools and biohazard precautions.
• cGMP and ISO exposure, knowledge and experience

Skills:

• Able to demonstrate sound problem-solving skills and use of judgement/decision making ability
• Strong attention to detail
• Good organizational skills
• Display a sense of urgency and ability to multi-task