What are the responsibilities and job description for the Senior Data Analyst position at connectwise?
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
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General Summary:
The Senior Data Analyst is responsible for delivering actionable insights that drive strategic decision-making supporting the Sales organization. This role will support quota planning, org design, and other strategic initiatives by leveraging data analytics, visualization, and storytelling. The ideal candidate is a data-driven problem solver with strong business acumen and a passion for enabling sales performance.
Essential Duties and Responsibilities:
- Provides support to cross-functional teams, with a high attention to detail
- Researches, analyzes, and documents findings
- May coach and review the work of other team members.
- Support strategic GTM initiatives through ad hoc analysis, modeling, and scenario planning.
- Builds, documents, analyzes, and communicates product metrics, Key Performance Indicators (KPI’s), and reports to various leaders throughout the organization
- Designs and builds various reports and reporting dashboards
- Ensures data is organized, captured, and designed to support business needs
- Ensures reports are fulfilling user requirements, efficiently designed, and easy to support and maintain
- Defines recommended changes to existing reporting environments in alignment with current business needs and direction
- Translates complex data into digestible reports for technical and non-technical audiences
- Analyzes reporting and analysis requirements, documents existing processes, and recommends solutions
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to manage projects and processes independently with limited supervision.
- Advanced knowledge of applicable work area.
- Ability to situationally adapt and understand new technology/processes as per business requirement
- Strong analytical, strategic thinking, and problem-solving skills.
- Proficiency in Power BI and advanced Excel (pivot tables, formulas, data modeling).
- Strong knowledge of SQL, and other reporting design tools.
- Strong ability to clearly communicate complex data and technical concepts to technical and non-technical audiences
- Strong knowledge of relational databases and data processing concepts
- Ability to organize and prioritize multiple, complex projects and tasks in a fast-paced environment
- Strong communication skills, both verbal and written.
Educational/Vocational/Previous Experience Recommendations:
- Bachelor’s degree in related field or equivalent business experience.
- Experience supporting GTM organization in an analyst capacity.
- 4 years of relevant experience
- Preferred: Degree in Business, Finance or Business Analytics
Working Conditions:
- Onsite/Hybrid/Remote depending on location
- 0-10% travel may be required.
- With your consent, reference checks will be conducted prior to receiving an offer.
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.