Spanish Healthcare Interpreter

Job Description: Healthcare Interpreter

Wage category

• Hourly

Scheduled Weekly Hours (Monday - Friday, 8:00 a.m. - 5:00 p.m.)

• Full-time: 40 hours per week
• Part-time: 24-30 hours per week

Additional Requirements

• Full-time and Part-time: Work requires willingness to be flexible in scheduling. Workday may start before or end after regular scheduled hours as required to meet customers' needs.
• Full-time: Interpreter occasionally shares on-call responsibilities during nights, weekends, and holidays.

Primary Responsibilities:

Interpreting

• Facilitate effective communication between the company's customers and their limited English proficient clients
• Adhere to healthcare interpreter code of ethics and company standards of practice and service

Customer Service

• Build a positive team environment and professional relationships with all internal and external customers

Adaptability

• Use effective problem solving and critical thinking skills to adapt to challenges inherent to meeting the demands of Connecting Cultures, Inc. and its customers

Continued Professional Development

• Continuously learn additional concepts, skills, and information relevant to healthcare interpreting, industry, and business knowledge both independently and collaboratively and in both formal and informal learning environments

Administrative Duties

• Internal duties as required to complete both company and department tasks

Required Skills

• Advanced high proficiency in language pairs as described by the ATCFL speaking proficiency guidelines and ratings
• Be able to demonstrate the ability to complete the company's proprietary interpreter training program or have completed another qualified interpreter training program
• Capable of meeting the learning objectives in a specified length of time
• Effective time management skills
• Effective communication skills
• Flexibility
• Effective self-management
• Ability to work within a diverse environment

Education Requirements

• High School diploma or equivalent

Knowledge Requirements

• US healthcare system
• Broad understanding of both cultures and ability to convey cultural concepts to others
• Healthcare terminology and concepts
• Professional business etiquette

Physical Demands

• Stand for long periods of time
• Sit for long periods of time
• Lengthy work hours
• Ability to perform within varying times of a 24-hour period
• Mobility to go from one location/exam room to another quickly
• Good hand dexterity
• Ability to drive in all weather and traffic conditions

Environment

• Classroom setting
• Healthcare setting
• Professional office setting
• Car
• Geographic service area
• Sights, smells and events associated with health care

Equipment Used

• Computer, software and web applications
• Multiline digital phone system
• Cell phone
• Mobile applications
• Computer audio/video equipment
• Dependable car/valid driver’s license required

Benefits for full-time employees include

• Guaranteed hours
• Full healthcare & dental benefits
• Retirement plan
• Paid vacation days