What are the responsibilities and job description for the Senior Director of Infrastructure and Operations position at Connecticut State Community College?
Details:
Posted: December 10, 2025
Level: Community College Professional 21, 12-month, tenure track position.
Hours: Full-time, 35 hours per week
Closing Date: Applications must be submitted by 5:00pm (EST) on Wednesday, January 7, 2026.
Location:
CT State Community College
185 Main Street, New Britain, CT 06051
Connecticut State Community College provides access to academically rigorous and innovative education and training focused on student success. The college supports excellence in teaching and learning, makes data-informed decisions, promotes equity, and advances positive change for the students, communities and industries it serves.
CT State Community College Vision:
Connecticut State Community College is recognized for exceptional student success, educational leadership and transformative collaboration with business and industry, government, educational and key stakeholders while advancing diverse opportunities for Connecticut’s citizens and communities.
CT State Community College Equity Statement:
Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.
Anticipated Start Date:
March 2026
Position Summary:
Plans, manages, and coordinates the evaluation and implementation of the technology infrastructure and campus IT operations for CT State Community College. Provides campus IT operations through regular site visits, direct engagement with campus IT teams, and ongoing assessment of infrastructure needs. Leads collaboration with customers, management, IT colleagues, vendors, and consultants to define and uphold service levels.
Example of Job Duties:
Under the direction of the CT State Chief Information Officer (CIO), the Senior Director of Infrastructure and Operations is responsible for effective performance in these essential duties:
This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.
Minimum Qualifications:
Master’s degree in Computer Science, Information Systems, or a related discipline, together with four (4) or more years of professional level experience managing in an Information Systems department and two (2) or more years of experience in the supervision of others; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position’s essential duties.
Incumbents are required to have demonstrated advanced knowledge and abilities in the following:
Preferred Qualifications:
Minimum Salary range; $95,698-$102,108 approximate annual. The salary will be based on the selected candidate’s qualifications such as education and job-related experience, and internal equity.
We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable. For more information, please visit our website at: CSCU - Human Resources - Future Employees.
Application Instructions:
To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.
Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable. To apply via our website, visit www.ct.edu/hr/jobs. Please note that CT State CC is currently unable to sponsor work visas. Applicants must be authorized to work in the United States on a full-time basis.
Selection Procedure:
Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.
Background Screening:
All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.
Continuing Notice of Nondiscrimination
CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups.
For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, 860-612-7056 or jp-cardenas@ct.edu.
CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
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Posted: December 10, 2025
Level: Community College Professional 21, 12-month, tenure track position.
Hours: Full-time, 35 hours per week
Closing Date: Applications must be submitted by 5:00pm (EST) on Wednesday, January 7, 2026.
Location:
CT State Community College
185 Main Street, New Britain, CT 06051
- This position is not remote** For more information about CT State Community College and the campus please visit Home - CT State
Connecticut State Community College provides access to academically rigorous and innovative education and training focused on student success. The college supports excellence in teaching and learning, makes data-informed decisions, promotes equity, and advances positive change for the students, communities and industries it serves.
CT State Community College Vision:
Connecticut State Community College is recognized for exceptional student success, educational leadership and transformative collaboration with business and industry, government, educational and key stakeholders while advancing diverse opportunities for Connecticut’s citizens and communities.
CT State Community College Equity Statement:
Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.
Anticipated Start Date:
March 2026
Position Summary:
Plans, manages, and coordinates the evaluation and implementation of the technology infrastructure and campus IT operations for CT State Community College. Provides campus IT operations through regular site visits, direct engagement with campus IT teams, and ongoing assessment of infrastructure needs. Leads collaboration with customers, management, IT colleagues, vendors, and consultants to define and uphold service levels.
Example of Job Duties:
Under the direction of the CT State Chief Information Officer (CIO), the Senior Director of Infrastructure and Operations is responsible for effective performance in these essential duties:
- Leads the development and implementation of methodologies and practices that ensure a stable production environment, defined by high system availability, minimal downtime, robust disaster recovery protocols, and proactive system monitoring
- Leads, develops, creates, and implements application systems & network systems, ensuring they are developed, maintained, and augmented using established methodologies and practices, with support from staff and direct reports
- Works with campus technical and functional staff to encourage Business Process Reengineering associated with administrative system development
- Leads the implementation of administrative software systems related to enterprise applications, such as software deployment and patching
- Leads efforts to integrate activities with other IT units to ensure successful implementation and support of project efforts
- Provides sufficient and timely support to new systems development and implementation, working closely with campus-based counterparts/liaisons
- Recommends software upgrades or software add-ons to support and enhance software systems, in collaboration with college staff
- Develops and maintains long-term plans for administrative computing enhancements, upgrades, and future development
- Leads overall efforts in the design and implementation of new network systems and the successful transition to those systems
- Fosters and maintains good relationships with customers and IT colleagues to meet expected customer service levels
- Prepares and administers Administrative Technology Services budget
This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.
Minimum Qualifications:
Master’s degree in Computer Science, Information Systems, or a related discipline, together with four (4) or more years of professional level experience managing in an Information Systems department and two (2) or more years of experience in the supervision of others; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position’s essential duties.
Incumbents are required to have demonstrated advanced knowledge and abilities in the following:
- Demonstrated ability to direct the work of professional and technical staff in designing, developing, installing, operating and maintaining complex administrative software systems
- Demonstrated ability to develop strategic plans for long-term administrative computing needs
Preferred Qualifications:
- CompTIA Security certification
- Experience working within a large, multi-campus college or university system
Minimum Salary range; $95,698-$102,108 approximate annual. The salary will be based on the selected candidate’s qualifications such as education and job-related experience, and internal equity.
We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable. For more information, please visit our website at: CSCU - Human Resources - Future Employees.
Application Instructions:
To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.
Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable. To apply via our website, visit www.ct.edu/hr/jobs. Please note that CT State CC is currently unable to sponsor work visas. Applicants must be authorized to work in the United States on a full-time basis.
Selection Procedure:
Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.
Background Screening:
All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.
Continuing Notice of Nondiscrimination
CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups.
For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, 860-612-7056 or jp-cardenas@ct.edu.
CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
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Salary : $95,698 - $102,108