What are the responsibilities and job description for the Technical Trainer position at Connecticut Natural Gas?
Department: Gas Engineering & Operations
Reports to: Director - Compliance & Operational Performance
Location: In Office, East Hartford
The base salary range for this position is dependent upon experience and location, ranging from: $96,400 - $120,500
Job Summary
The Technical Trainer will oversee a program encompassing the development and delivery of training, enhancement of curriculum, collaboration with operational teams, management of Learning Management Systems (LMS), and scheduling. Additionally, they must effectively communicate complex technical concepts in a clear and engaging manner, assess the effectiveness of training sessions, and make necessary improvements. Collaboration with operations to ensure Subject Matter Experts (SME’s) are secured for training sessions requiring them. Meticulous management of the LMS ensures accurate tracking of progress and certifications. The role also involves scheduling training sessions to accommodate the needs of the organization and its employees, maintaining a balance between operational demands and educational development.
Key Responsibilities
CONNECTICUT NATURAL GAS CORPORATION
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.
Job Posting End Date
May-19-2026
Reports to: Director - Compliance & Operational Performance
Location: In Office, East Hartford
The base salary range for this position is dependent upon experience and location, ranging from: $96,400 - $120,500
Job Summary
The Technical Trainer will oversee a program encompassing the development and delivery of training, enhancement of curriculum, collaboration with operational teams, management of Learning Management Systems (LMS), and scheduling. Additionally, they must effectively communicate complex technical concepts in a clear and engaging manner, assess the effectiveness of training sessions, and make necessary improvements. Collaboration with operations to ensure Subject Matter Experts (SME’s) are secured for training sessions requiring them. Meticulous management of the LMS ensures accurate tracking of progress and certifications. The role also involves scheduling training sessions to accommodate the needs of the organization and its employees, maintaining a balance between operational demands and educational development.
Key Responsibilities
- Design, develop, and deliver technical training related to natural gas distribution and transmission systems, including operations, maintenance, construction, and emergency response
- Create and maintain training materials such as lesson plans, presentations, assessments, hands‑on exercises, and simulations.
- Deliver classroom, field‑based, virtual, and blended learning programs for employees and contractors.
- Assess the effectiveness of training programs and make improvements based on feedback and results.
- Manage training resources, ensuring all materials and equipment are up-to-date and in good working condition.
- Stay current on industry codes, standards, technologies, and regulatory changes.
- Serve as a subject matter expert (SME) for natural gas system operations, safety, and technical procedures.
- Partner with operations, engineering, safety, and management teams to align training initiatives with business and operational needs.
- Evaluate trainee performance, provide feedback, and offer assistance to enhance their technical competencies.
- Minimum years of experience: 3 years of experience in a relevant technical trade
- Bachelor’s degree in engineering, instructional design, or other relevant area of study
- Equivalent experience and education
- Completed apprentice program or other relevant trade qualifications.
- Experience in safety related regulations such as OSHA and any potential state mandated regulations.
- Previous training experience
CONNECTICUT NATURAL GAS CORPORATION
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.
Job Posting End Date
May-19-2026
Salary : $96,400 - $120,500