Integrations Subject Matter Expert((Information Technology Subject Matter Expert))

Integrations Subject Matter Expert

(Information Technology Subject Matter Expert)

Recruitment #250915-7607FR-001

Location Hartford, CT

Date Opened 9/22/2025 12:00:00 AM Salary $123,405* - $154,679/year *Individuals new to state employment start at minimum salary range Job Type Open to the Public Close Date 10/1/2025 11:59:00 PM

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Introduction

Do you have experience designing, maintaining, or leading complex technical systems or teams?

If so, this is the perfect role for you!

The State of Connecticut, Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS), Enterprise Architecture and Strategy (EAS) team is currently accepting applications for the position of Integrations Subject Matter Expert (Information Technology Subject Matter Expert).

By joining our EAS team, you'll contribute to building simple, personalized experiences for everyone. If you enjoy solving complex problems with a curious, supportive, high-performing team, then the State of Connecticut is the place for you.

What We Can Offer You

• Visit our State Employee Benefits Overview page!
• Professional growth and development opportunities.
• A healthy work/life balance to all employees.
  
  

POSITION HIGHLIGHTS

• Full Time, 40 Hours/week
• First Shift
• Monday through Friday
• Hybrid
  
  

THE ROLE

• In this lead role, you will work closely with the Connecticut State agencies to understand the business needs, gather requirements, design, implement, support and monitor integrations that will impact State’s business and citizen centric services.
• This role under the Enterprise Architecture & Strategy will manage the intake of new requests to support the agency initiatives and provide oversight of the platform’s use by internal development teams/partners/vendors that may be engaged in projects initiated by various State agencies.
  
  

About Us

The State of Connecticut is undergoing a strategic optimization of our Information Technology (IT) resources, to deliver enterprise-wide services, in more efficient and innovative ways. We are setting trends, not following them. As part of these efforts, the Department of Administrative Services Bureau of Enterprise Systems and Technology (DAS BEST) is joining forces with the majority of Executive Branch, Agency IT organizations, to form a new, centralized team under the Bureau of Information Technology Solutions (BITS).



Selection Plan

For Assistance In Applying

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.

Before You Apply

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.
• Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
• Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.
  
  

After You Apply

• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.
  
  

QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Anamaria Giangarra at Anamaria.giangarra@ct.gov

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency supporting a highly complex Information Technology (IT) environment this class is accountable for functioning as a Subject Matter Expert in one of the following functional IT areas: networking, security, systems development, systems programming or database administration. This class also provides technical leadership and consultation in the areas of architecture, application design, systems programming, system integration, and/or database management OR the analysis, development and operational support of highly complex technologies affecting multiple infrastructure areas.

EXAMPLES OF DUTIES

• Acts as a full project manager;
• Participates in the development of architectural designs;
• Recommends policies, procedures, and associated technical implementation standards;
• Researches, designs, analyzes, develops and enhances new and highly complex infrastructure projects in support of agency information systems;
• Participates in the design of and configures infrastructure systems that optimize information access capabilities and ensures the security and integrity of these systems;
• Provides consulting in a technology area, such as IT security, network architecture (including LAN/WAN design), platform architecture (including mainframe and desktop hardware and software selection), middleware architecture (including messaging and physical data architecture);
• Acts as a consultant to management and individual employees regarding area of expertise including technical leadership and consultation in the areas of architecture and application design, systems programming, system integration, and/or database management or the analysis and development of highly complex technologies affecting multiple infrastructure areas;
• Serves as Subject Matter Expert on various IT project teams;
• Researches and analyzes technology trends and assists in the development of infrastructure technology strategy and standards;
• Troubleshoots existing infrastructure systems to identify errors or deficiencies;
• Recommends and implements software, hardware and configuration changes to improve system performance;
• Participates in defining architecture and technology standards to optimize system performance and integrity;
• Participates in long-term infrastructure technology strategy development and planning;
• Recommends new tools, technologies, and platforms to be implemented;
• Assists in the development of a comprehensive disaster recovery plan;
• Provides technical leadership;
• Provides assistance with escalated Tier III support issues;
• Works on multiple projects including complex integration efforts and transitioning applications to new technologies;
• Defines and develops the project scope of multiple complex projects;
• Makes recommendations towards buy versus build decisions surrounding applications;
• Designs component architectures, making use of multiple tiers to provide insulation to changes from application interfaces and databases;
• Participates in the evaluation and selection process for application packages to meet solutions;
• Recommends testing tools, middleware, and database management systems;
• Documents changes to architecture and conversion plans;
• Develops and maintains system and application architecture diagrams;
• Assists in organization-wide data modeling and database design;
• Participates in the definition of data architecture standards, policies and procedures for the organization structure, attributes and nomenclature of data elements;
• Assists in the design and construction of data architectures, operational data stores, and data marts;
• Performs related duties as required.
  
  

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of
• current methods of information systems analysis, design and development;
• principles, practices and techniques of information technology;
• applications systems development principles, techniques and development;
• principles and techniques of computer programming and languages;
• principles and theories of business planning functions;
• project management principles and techniques;
• principles and techniques of systems analysis and design;
• computer operating systems and databases;
• business re-engineering process;
• principles of data modeling and related tools;
• distributed systems architecture, network, middleware and object oriented analysis;
• Considerable
• interpersonal skills;
• oral and written communication skills;
• skill in analysis and problem solving;
• Considerable ability to
• develop and implement system security and disaster recovery plans;
• identify, analyze and resolve highly complex business and technical problems;
• conduct highly complex detailed analysis and design of major computer systems and networks;
• develop reports, manuals and documentation.
  

Minimum Qualifications - General Experience

Nine (9) years of experience in infrastructure systems support, programming, database administration, systems/software development, networking or technical support.

Minimum Qualifications - Special Experience

Two (2) years of the General Experience must have been performing advanced technical level duties or as a working supervisor in such areas as: designing, configuring and implementing complex networks; configuring, installing and upgrading host-based applications packages and host and/or operating system software; system software/application development, performing any closely related advanced technical function.

NOTE: For state employees this experience is interpreted at the level of an Information Technology Analyst 3.

Minimum Qualifications - Substitutions Allowed

• College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) months of experience to a maximum of four (4) years for a Bachelor's degree.
• A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience.
  
  

Preferred Qualifications

• Experience designing and implementing enterprise integration solutions using MuleSoft tools and development environments.
• Experience establishing and scaling a Center for Enablement (C4E) to drive integration best practices across the enterprise.
• Experience and understanding of designing web-based interfaces using a structured, layered approach and standard modeling languages for RESTful services.
• Experience using MuleSoft tools including API management runtime monitoring, asset exchange, and development studio for building integrations.
• Experience with estimating interface workload, reviewing code, optimizing performance, and planning system capacity.
  
  

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

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