HIM Records Supervisor(Medical Records Supervisor 1 | Office/On-site)

HIM Records Supervisor

Medical Records Supervisor 1 | Office/On-site

Recruitment #260410-5625AR-001

Location Waterbury, CT

Date Opened 4/21/2026 12:00:00 AM Salary $78,296* - $101,215/year (*New State Employees Start at Minimum) Job Type Open to the Public Close Date 4/30/2026 11:59:00 PM

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Introduction

The Western CT Mental Health Network (WCMHN), under the umbrella of the State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is seeking a HIM Records Supervisor (PCN 140854) to lead the administration and maintenance of all medical records across three WCMHN locations. This is an excellent opportunity for a proven leader who can ensure consistent, high-quality practices across a team.

ROLE HIGHLIGHTS

• Schedule: Full-time, Monday - Friday
• Hours: First shift, 8:00 a.m. - 4:30 p.m.
• Location: 95 Thomaston Avenue, Waterbury, CT
  
  

About The Role

In this role, you will provide oversight, direction, and support to Medical Records Specialists and clerical staff located at our Waterbury, Danbury, and Torrington sites. You will ensure that documentation standards are met consistently across all locations and that staff receive the training, supervision, and coordination needed to maintain accuracy, compliance, and operational efficiency. This position is well‑suited for candidates who thrive in a dynamic, multi‑site environment and enjoy building cohesive workflows across different teams.

Key Responsibilities

• Provide regular supervision and oversight of Medical Records staff across three WCMHN locations, ensuring cohesive practices and effective communication between sites.
• Coordinate HIM department efforts for the implementation of EMR systems, supporting staff at all locations throughout transitions.
• Ensure client charts and documentation meet Joint Commission standards for quality, accuracy, and timeliness across the network.
• Conduct chart audits and quality assurance audits; support teams in implementing audit findings.
• Deliver training, guidance, and ongoing professional support to staff to maintain compliance with policies and procedures.
• Manage WCMHN Abuse and Neglect Reporting processes, including notifications for Immediate Protective Service Plans.
  
  

What We Offer

• Comprehensive state benefits, visit our new State Employee Benefits Overview page!
• Professional growth and development opportunities.
• A healthy work/life balance to all employees.
• The opportunity to impact the quality and consistency of medical records across multiple service sites within a large and mission‑driven behavioral health network.
  
  

ABOUT OUR AGENCY:

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS), is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.

The Western Connecticut Mental Health Network was formed in 1996 by the State of Connecticut, Department of Mental Health and Addiction Services (DMHAS), in order to coordinate clinical, fiscal and administrative oversight of Region 5 contracted and state-operated mental health services. Within this service system, there are three state-operated Local Mental Health Authorities, which are located in Waterbury, Danbury and Torrington. In partnership with the Western Connecticut Mental Health Network they provide and coordinate local clinical services. Over 200 staff including psychiatrists, nurses, social workers, rehabilitation, vocational and mental health workers provide services for persons with a long-term mental illness.

Approximately 7,000 clients receive services in a variety of programs, including Peer Support Programs, Supported Employment, Homeless Services, Residential, Crisis Services, Jail Diversion, Outpatient, Case Management, Behavioral Health Home, Assertive Community Treatment Teams (ACTT) and Young Adult Services.

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Please Note

• A comprehensive medical examination, including a drug screening, will be required of all applicants upon a conditional offer of employment.
• All state employees must adhere to Connecticut's Policy for a Drug Free Workplace.
  
  

Selection Plan

For Assistance In Applying

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.

Before You Apply

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.
• Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
• Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.
  
  

After You Apply

• Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly.
• For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information.”
• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.
  
  

QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Joseph K. Fried at joseph.fried@ct.gov.

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PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state medical institution or facility this class is accountable for supervising the administration and maintenance of all medical records and supervision of Medical Records Specialists and other clerical support staff engaged in the quality assurance and technical review of medical records.

EXAMPLES OF DUTIES

• Schedules, assigns, oversees and reviews work of staff;
• Provides technical training and assistance in medical records procedures to subordinates and other hospital personnel;
• Conducts performance evaluations;
• Determines priorities and plans unit work;
• Establishes and maintains unit procedures;
• Develops or makes recommendations on development of policies and standards;
• Designs and supervises health care information systems monitored by comprehensive statistical reports, detailed medical record form design and thorough medical record quality control checks;
• Ensures compliance with Joint Commission on Accreditation of Healthcare Organizations (JACHO) standards;
• Responds to court subpoenas and inquires for medical record information in accordance with state and federal confidentiality regulations and Joint Commission on Accreditation of Healthcare organizations standards, Medicare and/or Medicaid regulations, Public Health Code standards and other governing bodies which might impact federal funding;
• Interprets and administers pertinent laws;
• Prepares or assists in budget preparation;
• Maintains professional contacts with individuals both within and outside of state who might impact record keeping activities;
• Serves in a consultative role to medical professionals on proper methods of medical documentation;
• Maintains various records and indices;
• May supervise mircofilming or medical records;
• Performs related duties as required.
  
  

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of
• relevant agency policies and procedures;
• relevant state and federal laws, statutes and regulations;
• principles and practices of modern medical records administration;
• Joint Commission on Accreditation of Healthcare Organizations medical records standards;
• medical record terminology with particular emphasis on International Classification of Disease (ICD) adopted procedures, Diagnostic Statistical Manual (DSM) and Current Procedure Terminology (CPM);
• medical record coding principles and techniques;
• organization of medical institutions;
• Knowledge of principles of statistical data tabulation and analysis;
• Considerable
• interpersonal skills;
• oral and written communication skills;
• Supervisory ability.
  

Minimum Qualifications - General Experience

Seven (7) years of experience in the maintenance of medical records and preparation of statistical reports.

Minimum Qualifications - Special Experience

• Two (2) years of the General Experience must have been at the level of a Medical Records Specialist 2 or its equivalent.
• Certification as a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) may be required at the time of appointment to this class in accordance with the Comprehensive Accreditation Manual for Hospitals (CAMH) and the Joint Commission.
  
  

Minimum Qualifications - Substitutions Allowed

College training in medical record administration may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

Preferred Qualifications

• Experience supervising employees.
• Experience working across multiple work sites.
• Experience with Abuse and Neglect Reporting, Notification and Follow-up to Immediate Protective Service Plans.
• Experience in a healthcare or congregate care setting.
• Experience in clinical documentation requirements.
• Experience managing safety and health matters relating to facility operations including training clinical staff on medical record procedures.
• Experience of principles and practices of communicating issues and producing procedural corrections.
  
  

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

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