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Vice President of Resident Services and Campus Operations

Connecticut Baptist Homes, Inc.
Brooklyn, CT Full Time
POSTED ON 11/21/2025 CLOSED ON 2/7/2026

What are the responsibilities and job description for the Vice President of Resident Services and Campus Operations position at Connecticut Baptist Homes, Inc.?

VICE PRESIDENT, RESIDENT SERVICES & CAMPUS OPERATIONS

BROOKLYN CT CAMPUS – PIERCE MEMORIAL BAPTIST HOME AND

CREAMERY BROOK RETIREMENT VILLAGE

COMMUNITY OVERVIEW
Connecticut Baptist Homes, Inc. is an established faith based nonprofit organization that serves over 350 older adults within its continuum offering skilled nursing, residential living, skilled nursing and rehabilitation, assisted living, memory support and independent living in three facilities on two campus locations in Meriden and Brooklyn Connecticut. For more information about us see www.ctbaptisthomes.org or www.piercecreamery.org

POSITION OVERVIEW

Working on the campus in Brooklyn CT, the VP of Resident Services and Campus Operations is responsible for establishing internal organizational processes and infrastructure to provide support to the organization as it continues to grow as a continuum and work to establish the community as a premier provider of aging supports and services in Northeast Connecticut. As the VP and licensed administrator of the recently renovated 72 bed skilled nursing facility, Pierce Memorial Baptist Home they will manage operations while enabling the CEO to further explore and expand growth opportunities as we operationalize the organization's strategic plan to create a new path for the organization. This position provides the opportunity to impact programs and services across the organization and within each community. This will be accomplished by:

· Providing leadership, guidance, support, operational decisions and high-performance outcomes for Pierce’s skilled nursing facility, memory support programs, assisted living and independent living programs.

· Designing and implementing processes, programs and services

· Establishing consistent, uniform policies and best practice planning, processes and systems, economies of scale, effective marketing and sales, as well as the participating in the evaluation and mitigation of risk within the organization.

The ideal candidate must have demonstrated leadership skills, be an experienced professional within senior living/health and wellness with a passion for serving older adults. They will be a highly effective listener, kind with people and possess high standards. They will have the capacity and courage to evaluate and challenge the status quo, make decisions and have a passion for creating an environment of continuous learning and professional development. Demonstrated skills as a coach and mentor and ability to inspire a team that’s positive, has fun and can build consensus. Should also have:

· Excellent executive presence, influence and team building skills with an ability to communicate and work effectively with a variety of internal and external stakeholders; a persuasive negotiator able to achieve consensus amongst differing opinions. Demonstrates an entrepreneurial spirit for growth of the organization. Exhibits grace under pressure.

· Inclusive and approachable who actively seeks and values the opinions of others from diverse perspectives as decisions are made.

· Flexible and approachable leadership style, with ability to effectively manage difficult situations or unexpected challenges.

· Ability to think strategically and act tactically. Understands ambiguity and can work autonomously. Superior critical thinking skills, including the capacity to identify and appropriately assess and order competing interests and priorities.

· Ability to collaborate with a diverse team of leadership and staff, building a strong inclusive culture.

· Provide opportunities for growth and development to ensure a range of diverse candidates for increasingly responsible roles.

· Demonstrate an effective and flexible management style that encourages creativity, growth, collaboration, problem solving, open communication and accountability.

· Strong personal creativity, strategic judgment, vision, and appreciation for diversity of opinions; ability to listen and learn from others to implement the best ideas.

· Impeccable integrity and good judgement.

QUALIFICATIONS

Experienced in operations within senior living/health and wellness the ideal candidate will possess a degree in Business Administration or a related field preferred. Ten years of healthcare experience with 5 years of progressively responsible management experience, preferably in a service based not-for-profit organization. Must possess a Connecticut NHA license or the ability to obtain one.

APPLICATION PROCESS

Candidate nominations or expressions of personal interest may be directed in confidence to our email address.

CBH is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion/creed, sex, national origin, disability, genetic information, pregnancy, veteran or active military status, alienage or citizenship status, arrest or conviction record, credit history, salary history, caregiver status, sexual orientation, gender identity, marital or partnership status, familial status, unemployment status, status as a victim of domestic violence, sexual violence or any other status protected by applicable law.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Retirement plan
  • Vision insurance

Experience:

  • Healthcare: 10 years (Preferred)
  • Management : 5 years (Preferred)

License/Certification:

  • CT Nursing Home Administrator License (Required)

Work Location: In person

Salary.com Estimation for Vice President of Resident Services and Campus Operations in Brooklyn, CT
$162,014 to $214,730
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