What are the responsibilities and job description for the Technical Business Analyst (Cloud Based) position at ConnectedX, Inc.?
Job Details
Need Consultants local to Plano, TX with 12 years of Business Analyst experience.
Automobile Domain experience mandatory.
Technical Business Analyst (Cloud Based)
Duration: Long Term
Location: Plano, TX (Onsite)
This role as a Technical Business Analyst will require strategic design and mapping of business requirements and solutions to system/technical requirements. An individual filling the Technical Business Analyst role should be comfortable to articulate possible solutions applicable to experience with Cloud-Based Software solutions. The Technical Business Analyst will also be responsible for writing technical specifications (for custom development, system integration, etc.) based on interactions directly with internal stakeholders.
Responsibilities:
- Work on payments portal front-end pipeline, on Stencil platform, on event Manager platform
- Support Connected Technologies Platform ( CTP ) provisioning, payments, fleet, monitoring and tracing infrastructure work
- Create, refine and increase monitoring for CTP services with Client s approved monitoring tools.
- Configure and customize monitoring dashboards, reports, and alerts to help SRE and incident management team focus on high priority issues
- Define SLIs and SLOs for CTP services following SRE principles.
- Work on automating tasks to streamline operational process and reduce manual activities.
- Work with Incident/Problem management team to complete post-mortem analysis of incidents and implement preventive measures.
- Collaborate with cross-functional teams to troubleshoot, investigate and resolve critical incidents
- Proactively suggest and implement improvements to enhance the system s reliability, resilience, and fault tolerance
Skills Required:
- 12 years of experience in technical business analyst role
- Technical Background / Degree Program preferred.
- Able to discuss experience with cloud software solutions
- Possesses excellent oral and written communication skills
- Ability to work independently
- Ability to learn quickly and think creatively
- Team player with strong interpersonal skills
- Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies.
Demonstrates ability to effectively prepare and maintain the following documents/tools:
- Process Flow Analysis
- Product Architecture and Design Best Practices
- Experience working with developers
- Experience with Cloud Solutions and/or RDBS
- Basic competence in at least one programming language (e.g. JavaScript, C#, etc.)
- Requirements Definition
- Configuration Workbook
- Data Models
- Detailed Functional Design
- Executive Summaries