What are the responsibilities and job description for the Senior Business Development Manager – eCommerce position at Connect Tech+Talent?
Senior Business Development Manager – eCommerce
Location: Irving, TX (HQ) — remote considered for the right candidate, U.S.-based required
Employment Type: Full-time
WHAT YOU'LL DO
• Own the full sales cycle for eCommerce and ERP engagements — prospecting, discovery, solutioning, proposals, negotiation, and close.
• Build and actively maintain relationships within the Adobe Commerce, Shopify Plus, and Odoo partner ecosystems —partner managers, ISVs, referral and co-sell contacts — to generate warm pipeline.
• Represent trade shows, conferences, and partner events (e.g., Shopify Editions, Adobe Summit, Odoo Experience, NRF, IRCE/eTail) — plan and staff the booth, run meetings on-site, and own post-event follow-up and conversion.
• Travel to prospective and existing client sites across your U.S. territory for discovery calls, pitch meetings, and relationship management.
• Advise prospects as a consultant on commerce and ERP strategy, platform selection, and migration roadmaps — not just as an order-taker.
• Partner with delivery and solutions architects to scope statements of work, pricing, and technical approach.
• Build and forecast an accurate pipeline in CRM; report consistently against quota and activity metrics.
• Act as a visible evangelist for client in the eCommerce industry — speaking opportunities, association involvement, and market presence.
WHAT YOU MUST HAVE
• Existing, working relationships within the Adobe Commerce and/or Shopify (Plus) and/or Odoo partner ecosystems —this is a hard requirement, not a nice-to-have.
• 5 years of B2B technology or digital-agency sales experience, with a track record of closing complex, multi-stakeholder deals in eCommerce or platform services.
• Strong working knowledge of the eCommerce industry — platforms, buyer personas, replat forming triggers, and the competitive landscape.
• Demonstrated experience planning and executing at industry trade shows and events — booth strategy, staffing, live client meetings, and lead follow-through, not just attendance.
• Willingness and ability to travel domestically (30–40%) for customer visits and events.
• Consultative, solution-selling skill set; comfortable selling engagements in the six-figure range to executive buyers.
• Proficiency with a CRM platform (Salesforce, HubSpot, or similar) and disciplined pipeline hygiene.
• Excellent presentation, negotiation, and executive-level communication skills.
• Bachelor's degree in Business, Marketing, or a related field.
NICE TO HAVE
• Relationships spanning more than one of Adobe / Shopify / Odoo — multi-platform credibility is a strong plus.
• Experience selling ERP alongside commerce (unified commerce back-office deals).
• An existing network in retail, automotive, manufacturing, jewelry, home & furniture, or CPG.
• MBA or equivalent experience.
• Experience selling through a global delivery model (onshore sales, offshore/nearshore delivery).