What are the responsibilities and job description for the RMA Specialist position at Connect Staffing?
MINIMUM 3 YEARS OF EXPERIENCE IN WAREHOUSE OR RMA OPERATIONS PREFERRED
Connect Staffing is seeking an experienced RMA Specialist to fill a position for a Solar Manufacturing company in Houston, TX.
Schedule: Monday – Friday, 8:00 am–5:00 pm, with OT as required
Requirements for RMA Specialist:
- High school diploma or equivalent required.
- Experience in warehouse operations, RMA processing, inventory handling, electronics sorting, or logistics preferred.
- Ability to lift and move medium-to-heavy equipment safely.
- Proficiency with barcode scanners and basic computer skills (Excel, Outlook, data-entry).
- Ability to stand for long periods of time and perform physical, hands-on tasks.
- Forklift experience or certification preferred (or willingness to obtain).
- Pass a drug screen and background check.
- Willingness to learn basic electronics terminology and identify electronic components (capacitors, resistors, connectors, fuses, PCBA modules).
Benefits of the RMA Specialist role:
- Health and dental benefits are available
- Employee programs and personal growth opportunities
- Frequent OT as needed
Responsibilities of the RMA Specialist:
- Receive inbound RMA units, perform unpacking, basic inspection, labeling, and documentation.
- Scan serial numbers, verify product details, and enter data accurately into ERP or service systems.
- Physically move, lift, and stage equipment and components for repair workflows or storage.
- Open crates, palletize items, organize parts, and prepare materials for technicians.
- Sort, tag, and record components based on part type, condition, or repair priority.
- Support warehouse activities, including cycle counts, stock checks, and shipment preparation.
- Maintain proper documentation of item condition, packaging status, and any missing or incorrect parts.
- Follow established safety procedures, material-handling practices, and lifting standards.
- Assist in improving RMA process flow, labeling accuracy, and data-tracking quality.
All candidates meeting the minimum requirements will receive an SMS invite to an AI-based interview. This interview helps us understand your qualifications and experience, and candidates who complete it will receive first consideration. Please expect a text message from (302) 405-6282 within 30 minutes of submitting your application.
See all our current openings and waitlists at jobs.connectstaffing.com!
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