What are the responsibilities and job description for the Patient Experience Coordinator position at Connect Medical Clinic?
Position Summary
This role fosters a professional and welcoming environment that reflects the clinic’s mission and values, setting the tone for the Connect Experience for patients, staff, donors, and the community.
Responsibilities
- First impression with community in person, on phone, and over email
- Create hospitable and dignity-centered environment
- Open and close clinic
- Patient scheduling, registration, and payment collection
- Identify and address patient concerns or barriers to care
- uphold confidentiality and committed to quality improvement
Connect Medical Clinic Mission Statement
Connect Medical Clinic provides health services, education, and support from a holistic perspective to uphold the dignity of all human life.