What are the responsibilities and job description for the Patient Communications Coordinator position at Connect Chiropractic?
Hey, You Matter. And So Does Your Work!
Join Connect Chiropractic in Wauwatosa, WI as our next full-time Patient Communications Coordinator to feel the difference of being valued, appreciated, respected, and, best of all, rewarded for your efforts!
Why Our Team Loves It Here:
Competitive pay: $18 - $22 an hour
Reasonable hours: Monday through Friday, from 8 AM to 5 PM
Benefits that support your life:
- Group discounts for health, dental, and vision insurance
- 8 paid holidays
- 40 hours of PTO (after one year of employment)
- Unlimited unpaid PTO
- $50/month gym reimbursement
- Free chiropractic care for employees and their family members
Your customer service skills are in demand. Submit your application and let us connect you with your next career move as our Patient Communications Coordinator!
WHAT YOU'LL DO DAILY:
As a Patient Communications Coordinator with our front desk team, your day is all about keeping communication flowing smoothly. You start by answering phones for all three of our chiropractic offices, greeting each caller with professionalism and warmth. Between calls, you stay on top of incoming emails and text messages, ensuring every question receives a prompt and helpful response. When things quiet down, you dive into paperwork-organizing, filing, and keeping our back-end operations running like clockwork. Your calm, friendly presence makes a big difference every single day through your exceptional customer service skills.
What We Need From You:
We're looking for someone who brings:
- At least 1 year of experience in a call center, phone-based role, or front desk position
- A strong commitment to providing outstanding customer service
Preferred Qualifications
It's a bonus if you have:
- Excellent phone etiquette and clear, professional verbal communication skills
- Strong written communication skills for responding to emails and text messages
- Confidence using computers, email platforms, and basic office software like Google Workspace or Microsoft Office
- Experience handling a multi-line phone system
- Great attention to detail and strong organizational skills
- The ability to multitask and prioritize effectively in a fast-paced setting
- Familiarity with chiropractic offices-helpful but not required
MEET CONNECT CHIROPRACTIC:
Become a valued member of the Connect Chiropractic family! Since our inception in 2020, we've quickly established ourselves as a leading provider of top-notch chiropractic care in the Greater Milwaukee area. Our neurologically based approach focuses not only on alleviating pain but also on empowering our patients to take charge of their health and well-being.
We wholeheartedly believe that our front desk team is the heart and soul of our practice. We're more than just a workplace; we're a thriving community built on support, collaboration, and growth. We are dedicated to cultivating a vibrant culture where everyone feels appreciated and inspired to pursue their fullest potential.
Enjoy being part of an energetic, fun-filled environment where professional development is not just welcomed but celebrated! We offer comprehensive training, fantastic benefits, and an exciting, fast-paced atmosphere that keeps every day fresh and fulfilling.
APPLICATION MADE EASY:
We're looking for passionate and driven individuals like you to join our front desk team and help us achieve our mission of promoting health and wellness in this Patient Communications Coordinator position. If you're committed to making a positive impact and have the skills to back it up, we'd love to hear from you! Apply now and become part of our dynamic customer service team!
Salary : $18 - $22