What are the responsibilities and job description for the Office Manager / Dispatcher - Commercial Plumbing position at Conn-ect Plumbing LLC?
Responsibilities:
• Answer incoming phone calls and manage customer inquiries.
• Manage and set up gmail accounts
• Monitor and respond to company emails.
• Schedule and dispatch plumbers and field personnel.
• Coordinate with foremen and project managers.
• Communicate with customers, general contractors, and vendors.
• Assist with invoicing and accounts receivable follow-up.
• Maintain organized job files and company records.
• Support estimating and project management with administrative tasks.
• Help create and improve office systems and processes.
Qualifications:
• 3 years of office administration, dispatching, or office management experience preferred.
• Construction, plumbing, HVAC, or trades experience is a plus.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Proficient with Microsoft Office and email systems.
• Experience with QuickBooks, Service Titan, Jobber, or construction software is a plus.
• Self-starter with the ability to work independently and solve problems.
What We're Looking For:
• Positive attitude and strong work ethic.
• Highly organized and detail-oriented.
• Excellent follow-through and communication skills.
• Someone who takes ownership and wants to grow with the company.
Salary : $40,000 - $50,000