Program Specialist

Organization Mission Statement

The Congress of Neurological Surgeons exists to enhance health and improve lives through innovative neurosurgical education, advancement of clinical practice & scientific exchange.

CNS is the leader in education and innovation, dedicated to advancing neurosurgery. We provide our 11,000 neurosurgeon members worldwide with the educational and career development opportunities they need to become leaders in the field. To learn more, visit us at www.cns.org.

Why You should join the CNS Team

As a Program Specialist you will plan and execute meetings from concept to completion including request for proposals, contract review, registration administration, volunteer/faculty communication & coordination, invoice/expense processing. Coordinates membership services and provides administrative support. This position will be approximately 60% administrative support and 40% meeting planning.

Here at Congress of Neurological Surgeons (CNS), you will own the projects that have been assigned and work collaboratively with cross-functional teams to bring deliverables to the finish line. We are searching for an individual who will bring fresh ideas, skilled in working independently within an environment that will offer support, transparency and growth for a successful career path.

• Remote/Hybrid Work Schedule
• Flextime and Summer Hours
• Professional Training and Development Opportunities
• Education Assistance
• 401k with Generous Match
• Generous Paid Time Off and Paid Holidays
• Medical Insurance
• Company Paid Dental, Vision, Short-term and Long-term Disability Insurance (Employee Coverage Level)
• Life and AD&D insurance
• Voluntary Critical Illness, Accident and Identity Theft Policies
• Flexible Spending Account
• Employee Assistance Program

Essential Duties and Responsibilities

As a member of the CNS Team, your responsibilities will include:

• Main contact for SNS Membership inquiries, delivering excellent service through clear, comprehensive communication and detailed responses.
• Maintains the integrity of the SNS member database, SNS online member directory, and electronic mailing lists to ensure the accuracy of its content; including timely modification of all records; responsible for documenting member communications regarding requests for change in member status.
• Responsible for the monitoring and administering of SNS Membership dues payments; supports membership processes.
• Prepares and distributes correspondence, reports, letters, memoranda, e-mails, and other written material.
• Coordinates doodle pools and web/conference calls.
• Supports general administration function of SNS Committees.
• Leads and coordinates award processes including but not limited to timelines, track nominations, serve as a primary point of contact for applicants, members, committees, and award recipients, and coordinating the creation and distribution of awards.
• Oversees meetings and events from initial conception through completion including but not limited to requests for proposals (RFPs), budgeting, contract negotiations, registration and housing logistics, weekly progress tracking, badge production, onsite event management, post-event tasks and final event closeout.
• Administration of Activity Center; coordinate faculty logistics (invitations, presentations, travel/honoraria where applicable), manage speaker/author needs and support including disclosures.
• Utilizes learning management systems, and event technologies to support compliance, reporting, and attendee engagement. Comfortable collaborating with IT and vendors to ensure efficient, data supported meeting operations.
• Supports online education including but not limited to SNS resident courses and SNS medical student committee webinars.
• Serves as Administrative Assistant to the CNS CEO and Leadership.
• Assists with meetings and other projects as assigned.
• An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Education, Knowledge, Skills, and Abilities

• 3 years of event coordination or association meeting experience, preferably in a medical/physician association or setting.
• Bachelor’s degree required.
• Strong computer skills required, including expertise with Microsoft office suite: Outlook, Word, and Excel.
• Experience with project management, learning management, digital tools, and registration systems preferred.
• Strong ability to learn and adapt to new software and technology integrations is essential.
• Ability to effectively interact and collaborate with volunteer leaders.
• Ability to manage multiple projects and meet deadlines.
• Work with minimal supervision and exercise independent judgment and tact.
• Strong interpersonal, oral and written communication skills required.

Work Environment and Physical Demands

While performing the duties of this job, the employee regularly works in an office environment with light noise. Work may be frequently interrupted. The employee will spend much of the workday sitting, computing, and talking/hearing. May require lifting (boxes) in the 10-25 lb. range requiring the ability to bend at the waist and knee.

Schedule and Travel Requirements

May require more than 37.5 hours per week to perform the essential duties of the position. Ability to travel to meetings for onsite meeting management at national, regional, or local venues and fulfill evening or weekend obligations. 20-25% air travel required.

Salary: $63,000-$73,000 annually