Field Service Technician

We are currently seeking an experienced technician to service our customers in Wausau and the surrounding areas.

Job Responsibilities:

• Foster a culture of mutual respect and accountability with customers, upholding high standards of professionalism and satisfaction.
• Skillfully identify and diagnose equipment issues, recommending effective service and repair solutions to improve performance.
• Perform necessary repairs and modifications based on comprehensive analysis of customer equipment.
• Conduct scheduled maintenance according to customer contracts, strictly adhering to company policies and procedures.
• Maintain accurate and organized documentation for each service call, ensuring all paperwork is completed.
• Follow safety protocols diligently, including proper disposal of hazardous waste.
• Collaborate with service management and willingly take on additional responsibilities as needed.
• Keep the company service vehicle clean, safe, and organized, performing regular maintenance like oil changes and tire rotations.
• Manage and maintain service and parts inventory within the service vehicle.
• Equip yourself with well-maintained personal tools essential for efficient service.

Qualifications:

• High school diploma or equivalent.
• Mechanical and electrical aptitude, with familiarity in electrical/electronic systems, hydraulics, and internal combustion engines; ability to interpret schematics is a plus.
• Strong written and verbal communication skills with a focus on customer care.
• Valid driver’s license with a clean driving record; proficiency in operating lift trucks safely.
• Prior experience in lift truck repair, welding, and familiarity with testing equipment is preferred.

Since 1955, Conger has worked diligently to become Wisconsin's leading forklift dealer. We proudly serve communities around Green Bay, Neenah, Wausau, and Upper Michigan with top-tier material handling equipment, including Toyota Forklifts. Whether you’re looking to buy, rent, or lease, our extensive selection of new and used equipment can meet any customer’s needs, regardless of the job or budget. Our certified professionals are here to assist you, ensuring all your material handling needs are met. In addition to forklifts, we offer a variety of warehouse equipment, including lift trucks and pallet jacks. If you have an older forklift in need of parts or repair, our superior parts and service department is fully stocked to handle any make or model.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Willingness to travel:

• 25% (Preferred)

Work Location: On the road