What are the responsibilities and job description for the Valet/Bellman - Member Services Private Golf Club position at Congaree Golf Partners, LLC?
General Description:
We are looking for the best valets/bellman with 4-Star resort experience to work on our Member Services team. You will work closely with all departments to facilitate guest and golfer check-ins, room assignments, reservations, transportation needs, and luggage transfers. Often, the Member Services Associate is the first greeting for our guests and is the person wishing them a fond farewell.
Essential Duties and Responsibilities:
- Facilitate an exceptional check-in process from start to finish.
- Create welcome cards, room assignments, and bag tags for guests.
- Communicate effectively with team for quick resolutions to guest requests.
- Drive guests to and from the airport to the Club in our courtesy vehicles.
- Assist guests with getting around the property.
- Assist with daily tasks related to Member Services including but not limited to transportation arrangements, luggage transfers, room accommodations, and other reservations such as dinner, hunting, spa services, et cetera.
Skills Required:
- Excellent communication skills and uncompromising hospitality.
- Ability to demonstrate critical thinking.
- Ability to exercise care and service with the utmost discretion.
- Maintain a neat and professional appearance.
- Possess a positive attitude and always be friendly and cooperative.
- Be self-motivated, organized and dependable.
- Assist all other property departments to exceed guest needs.
Qualification Requirements:
- Bachelor’s degree in business, marketing or hospitality management preferred.
- High school diploma required.
- Must be able to legally drive and possess a clean driving record.
- High-end resort or private club experience preferred.
- Focused on providing exceptional customer service.
- Basic golf knowledge.
Physical Demands:
- Must be able to walk the entire length of the property to give tours of the facilities.
- Must be able to lift up to 75 pounds.
- The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job successfully.
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $23