Surgery Specialty Scheduler - Urology

Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.

Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation.

• Medical, Dental & Vision Insurance
• Flexible Spending Accounts & Health Saving Accounts
• Paid Time Off
• Generous Retirement Plans
• Life Insurance
• Long-Term Disability
• Gym Membership Discount
• Tuition Reimbursement
• Employee Assistance Program
• Adoption Assistance
• Shift Differential

For more information on our Benefits & Perks, click here!

Efficiently and accurately, schedule surgery cases for the Urology physicians at Confluence Health.

Position Reports To: Practice Manager

1. Directly interact with the OR scheduler at CH to schedule surgery appointments and hospital admissions.

2. Ensures and/or obtain prior authorizations as needed as well as obtaining appropriate referrals prior to surgery.

3. Conduct end of appointment interviews to assure that all appointments needed in conjunction with having s pre-operative clearing, ACC orders are made, etc., as directed by the physician.

4. Cancel and reschedule appointments, when necessary, in EMR.

5. Monitor all surgical cases booked to meet the needs of the patient and staff. If needed, works with outside implants and any supplies needed are ordered.

6. Obtains proper ICD-10 and CPT codes for the surgery center to assure proper billing.

7. Coordinate pre and post appointments as well as necessary patient preparations.

8. Prepare all paperwork in a timely fashion and present to physician for signature; fax/scan to appropriate surgery center when completed.

9. Coordinate dual cases with the appropriate provider’s office.

10. Effectively communicate all schedule changes to the appropriate personnel, working to ensure efficient utilize and physician schedules.

11. Consistently monitor schedules to ensure any canceled patients are followed up with and other patients are contacted to fill the voids.

12. Exhibit excellent customer service skills.

13. Use telephones, FAX machines, computers, printers and copiers.

14. Required to maintain active Basic Life Support (CPR) certification.

15. Performs other duties as assigned.

Demonstrate standards of behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Required:

• High school graduate or GED.
• Ability to relate effectively with co-workers, physicians, and staff and to function as part of a team.
• Ability to work independently with minimal direct supervision.
• Good organizational skills.
• Ability to speak to others with a pleasant phone manner.

Desired:

• Medical terminology course.
• Previous experience in a medical or related type of facility or office.
• Prior computer experience.

O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday.
F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday.
C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday.

Physical/Sensory Demands For This Position:

• Walking – O
• Sitting/Standing – F
• Reaching: Shoulder Height – O
• Reaching: Above shoulder height – O
• Reaching: Below shoulder height – O
• Climbing – O
• Pulling/Pushing: 25 pounds or less – O
• Pulling/Pushing: 25 pounds to 50 pounds – O
• Pulling/Pushing: Over 50 pounds – O
• Lifting: 25 pounds or less – O
• Lifting: 25 pounds to 50 pounds – O
• Lifting: Over 50 pounds – O
• Carrying: 25 pounds or less – O
• Carrying: 25 pounds to 50 pounds – O
• Carrying: Over 50 pounds – O
• Crawling/Kneeling – O
• Bending/Stooping/Crouching – O
• Twisting/Turning – O
• Repetitive Movement – F

Working Conditions:

• Many of the essential job functions of this position are done while seated at a desk. This may be in an open hallway or in a more confined space. Much work is done independently but there is also interaction with others, both in person and by phone. Overtime hours may occasionally be required. There is mental stress and pressure associated with this position. General supervision is provided by the Department Manager

Job Classification:

• FLSA: Non-Exempt
• Hourly/Salary: Hourly

Physical Exposures For This Position:

• Unprotected Heights -No
• Heat – No
• Cold – No
• Mechanical Hazards – No
• Hazardous Substances – No
• Blood Borne Pathogens Exposure Potential – Yes
• Lighting – No
• Noise – No
• Ionizing/Non-Ionizing Radiation - No
• Infectious Diseases - Yes

Salary : $19 - $31