What are the responsibilities and job description for the Case Coordinator position at Conflict Resolution Services, TC?
Do you enjoy working with people? Helping them find peace of mind? Under the supervision of the Executive Director, the case coordinator opens, documents, follows up, and administers all requirements of small claims mediation cases within given deadlines. Provides service to a diverse group of people, and coordinates activities with other staff. This position is also responsible for recruiting new and managing existing volunteers, as the organization uses only volunteers to mediate cases.
40 hours per week. $18-20 per hour depending on experience and qualifications. Set schedule.
Essential Job Functions:
-Performs all aspects of case management process from intake through close. Includes, but not limited to, communicating with parties, scheduling, assigning mediators, compiling mediation packets, filing documentation, and entering data.
-Manages volunteer mediators from recruitment through case management.
-Point of contact for case and volunteer inquiries. Responds accordingly, making referrals when appropriate.
-Performs related work and other duties as assigned.
Required Knowledge, Skills, Abilities, and Minimum Qualifications:
The requirements listed below are representative of the knowledge, skills, abilities, and minimum qualifications necessary to perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
– Office experience preferred. Law office or related experience desirable.
-Excellent multi-tasking skills and priority setting abilities.
-Excellent time management and organization skills.
-Excellent ability to communicate orally and in writing to a wide range of people.
-Proven ability to maintain good working relationships with a variety of people.
-Ability to use good judgment, initiative, and resourcefulness when dealing with people.
-Ability to critically assess situations and solve problems, maintain confidentiality, and work effectively under stress, within deadlines and changes in work priorities.
Employment Status:
It is the policy of CRS that all employees in this job classification are employed at the will of CRS and may resign or be dismissed with or without cause or notice at any time during employment.
FLSA – Non Exempt
Please submit resume and cover letter to execdir@crsmediationtc.org
Salary : $18 - $20