What are the responsibilities and job description for the Helpdesk Support position at ConfigUSA?
Job Posting Qualifications
Bachelor’s in computer science, Information Systems, or its equivalent
At least 5-7 years’ work experience in a global IT organization Ability to work independently in a IT organization Experience supporting a logistics operation including infrastructure (PC’s, printers, scanners, networks) and applications (SAP) Experience working with Office 365 tools (Office, Teams, Delve, etc.) Ability to effectively communicate in English, both written and verbal. Excellent interpersonal skills with the ability to work on complex and globally distributed teams across many time zones.
Strong organizational skills. Be able to demonstrate the ability to set priorities based on alignment with business goals and strategic direction, define timelines and deliver to commitments.
Skills: Desktop Management - Infrastructure Services (IS) Experience Required: 6-8