What are the responsibilities and job description for the Sales Administrative Assistant position at Confidentiel?
Position Overview
We is seeking a detail-oriented and customer-focused Sales Administrator with a technical background. This role bridges sales support and technical assistance, ensuring customers receive accurate information, timely responses, and exceptional service. The ideal candidate is comfortable handling administrative sales tasks while also addressing basic technical inquiries related to our aviation products.
Key Responsibilities
- Provide administrative support to the sales team, including order processing and quotations
- Answer basic technical questions regarding products, specifications, and compatibility
- Coordinate with technical support to manage customer claims
- Maintain accurate customer records, pricing data, and sales documentation in CRM systems
- Assist in preparing sales reports, forecasts, and performance tracking
- Support logistics and order fulfillment processes, ensuring timely delivery
- Collaborate with internal departments to ensure smooth communication and customer satisfaction
Qualifications
- Associate or Bachelor’s degree in a technical field, business, or related discipline (or equivalent experience)
- 2 years of experience in sales support, customer service, or administrative roles
- Technical aptitude, ideally in aviation, mechanical systems
- Ability to understand and explain basic technical concepts clearly to customers
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Office and CRM systems
- Excellent written and verbal communication skills
- Ability to multitask and work in a fast-paced environment
Preferred Qualifications
- Experience in the aviation or aerospace industry
- Familiarity with aircraft components
Key Competencies
- Customer-focused mindset
- Problem-solving and critical thinking
- Strong communication and interpersonal skills
- Team collaboration
- Time management and prioritization
What We Offer
- Competitive salary and benefits package
- Opportunity to work in the aviation industry with innovative products
- Collaborative and supportive team environment
- International environment with possible travels abroad
Pay: $70,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $70,000 - $75,000