Used Car Manager

Overview
Are you a dynamic leader with a passion for automobiles and a knack for driving sales success? We’re seeking an energetic and motivated Used Car Manager to lead our pre-owned vehicle department. In this pivotal role, you will oversee all aspects of used car operations, from inventory management and sales strategies to customer service excellence. Your enthusiasm and expertise will inspire your team, elevate the customer experience, and boost dealership profitability. If you thrive in a fast-paced environment and possess a strong background in automotive sales, this is your chance to accelerate your career with a forward-thinking dealership that values initiative and results.

Responsibilities

• Manage inventory control by directly managing vehicle acquisition, pricing strategies, and reconditioning processes to maximize turnover and profitability.
• Lead the used car sales team by setting clear goals, motivating staff, and fostering a high-performance culture focused on exceeding sales targets.
• Develop and implement innovative marketing campaigns to attract potential buyers and increase foot traffic both online and in the showroom.
• Cultivate strong relationships with customers through exceptional service, active listening, and personalized solutions, ensuring repeat business and referrals.
• Utilize CRM (Customer Relationship Management) software to track leads, follow-ups, and sales pipeline progress effectively.
• Conduct Work Truck (business-to-business) sales efforts to establish partnerships with fleet buyers, corporate clients, or other external entities.
• Engage in outbound sales activities such as cold calling, outreach campaigns, and public speaking engagements to expand the dealership’s reach.
• Negotiate deals confidently with customers, ensuring mutually beneficial agreements while upselling additional services or warranties.
• Maintain comprehensive knowledge of current market trends, competitor activities, and high-end vehicle features to position inventory competitively.
• Oversee all aspects of sales support including phone etiquette, customer inquiries, and providing detailed product information.
• Ensure compliance with dealership policies, local regulations, and safety standards across all operations.

Requirements

• Proven experience in automobile sales management or dealership operations with a focus on used vehicles.
• Strong organizational skills with the ability to manage multiple priorities efficiently.
• Excellent communication skills; bilingual or multilingual abilities are highly valued for engaging diverse customer bases.
• Demonstrated success in outside sales, B2B sales, negotiation, and upselling techniques.
• Proficiency in CRM software systems for tracking sales activities and managing customer relationships.
• Deep understanding of inventory management practices, retail math calculations, and inventory control procedures.
• Experience with retail sales processes including cold calling, outbound sales campaigns, and marketing initiatives.
• Exceptional customer service skills paired with professional phone etiquette and public speaking capabilities.
• Knowledge of automotive industry standards along with dealership experience is preferred.
• Familiarity with retail math principles necessary for pricing strategies and profit analysis. Join us as a Used Car Manager if you’re ready to lead a vibrant team while delivering outstanding value to our customers! Your expertise will help shape our success story—driving growth through innovative sales strategies and exceptional service delivery in a lively dealership environment that rewards initiative and results.

Job Type: Full-time

Pay: $150,000.00 - $200,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person

Salary : $150,000 - $200,000