Receptionist

Job description

The Receptionist is responsible for assisting the Management & Staff in various tasks. This position is responsible for the front desk duties in addition to carrying out general administrative tasks. Presents a friendly and professional atmosphere for all visitors to the community.

Essential Functions

Responsibilities will include an understanding of the following tasks and how they integrate into our operations and monthly accounting cycle. Daily tasks will vary.

· Answers and directs all phone calls.

· Greets all Guests to the Office

· Manage, cleans and organize the front desk.

· Collects and sorts all mail and packages.

· Provides administrative support to all team members as requested.

· Answers all guest questions.

· Decorates the office for holidays and events.

· Receiving and uploading customer payments

· Calls customers as needed to follow up on accounts as assigned by Management

· Process incoming and outgoing emails and assist with shared email accounts.

· Contacting customers regarding cancellations and other adverse account issues as directed by the Manager.

· Provides contracts to and collects all relevant documents from new and existing tenants.

· Ensures that all customers are in compliance with the company document requirements.

· Provides occasional tours of the facilities.

· Supports the Management and Staff as needed.
· Maintains strict confidentiality.
· Other duties as needed and assigned.

Skillset to be Successful:

• Excellent verbal and written communication skills
• Excels in ensuring details are completed with high accuracy in a fast-paced environment.
• Demonstrates great organizational and follow-up skills.
• Personable, great with customers in person, over the phone, and through email
• Able to resolve customer issues in a professional, respectful, and friendly manner at all times.
• Effective multi-tasking and good at prioritizing, working with deadlines.
• Patience and the ability to stay calm and friendly when assisting clients.
• Independent and self-motivated. Exercises initiative sound judgment to solve problems.
• Under limited supervision, provides timely and accurate service to customers.

Job Requirements:

• High School Diploma or equivalent
• Prior customer service experience is preferred.
• Strong computer skills (Outlook, Word, Excel, agency management software, quoting software)
• Reliable transportation and history of dependability

Pay: $17.13 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Location:

• Bremerton, WA 98311 (Required)

Ability to Commute:

• Bremerton, WA 98311 (Required)

Work Location: In person

Salary : $17 - $18