What are the responsibilities and job description for the People Operations Coordinator position at Confidential?
The People Operations Coordinator plays a key role in supporting the employee lifecycle by combining front desk reception responsibilities with recruiting and onboarding coordination. This position serves as the first point of contact for visitors and employees while also assisting the People Operations team with candidate experience, new hire onboarding, and general HR administrative support.
The ideal candidate is highly organized, service-oriented, and able to manage multiple priorities while maintaining a professional and welcoming environment.
Essential Job Responsibilities
Front Desk & Office Support
- Serve as the primary front desk contact, greeting visitors, employees, and candidates in a professional and welcoming manner.
- Manage incoming phone calls, emails, and general office inquiries, directing them to the appropriate departments.
- Coordinate visitor access, meeting room scheduling, and office logistics.
- Maintain a clean, organized, and professional reception area and lobby area.
- Assist with office administrative tasks such as mail distribution, office supply inventory, and internal communications.
Recruiting Coordination
- Support the recruiting process by scheduling candidate interviews and coordinating calendars between candidates and hiring managers.
- Maintain candidate records and ensure recruiting data is accurate within the applicant tracking system (ATS).
- Assist recruiters with job postings, candidate communications, and recruitment documentation.
- Provide a positive candidate experience through timely communication and professional interactions.
- Help coordinate recruiting events, career fairs, and hiring initiatives as needed.
Onboarding Coordination
- Coordinate new hire onboarding activities including preparing onboarding documentation, scheduling orientation sessions, and communicating start-day logistics.
- Ensure completion of new hire paperwork, employment eligibility verification, and compliance documentation.
- Partner with hiring managers, IT, and facilities to ensure new hires have the necessary equipment and system access.
- Assist with onboarding presentations and orientation sessions.
- Maintain employee records and ensure data accuracy within HR systems.
People Operations Support
- Provide administrative support to the People Operations team for various HR initiatives and programs.
- Assist with maintaining employee files and ensuring compliance with company policies and regulatory requirements.
- Support employee communications and HR-related inquiries.
- Help coordinate employee engagement activities, trainings, and company events.
Minimum Qualifications
Required:
- Strong organizational and time management skills with the ability to prioritize multiple tasks.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Ability to handle confidential information with professionalism and discretion.
Preferred:
- Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred
- 1–3 years of experience in an administrative, HR, recruiting coordination, or office support role.
- Experience with applicant tracking systems (ATS) or HRIS platforms preferred.
Physical Demands and Work Environment
This position operates in a professional office environment and requires regular interaction with employees, candidates, and visitors.
This role requires compliance with all applicable safety regulations, personal protective equipment (PPE) requirements, and Environmental Health and Safety (EH&S) policies.
Benefits
This company offers a competitive salary, comprehensive benefits package, and rewards to those who join our team:
- Medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (PTO) and holiday pay
- Life and disability insurance
- Professional development and training opportunities
- Employee assistance program (EAP)
Benefits eligibility may vary based on employment classification and hours worked.