What are the responsibilities and job description for the NYS Licensed Funeral Director position at Confidential?
NYS Licensed Funeral Director
Utica, New York
Full-Time
Our firm believes exceptional funeral service begins with genuine human connection. For generations, our mission has been to guide families with compassion, dignity, and personal attention while helping them create meaningful tributes that honor the lives of those they love. Every family we serve has a unique story, and our work is to listen carefully, provide steady support, and help turn memories into services that bring comfort and lasting meaning.
We are seeking a compassionate and dependable New York State Licensed Funeral Director to join our close-knit team. This is an opportunity to work alongside professionals who value collaboration, respect, and thoughtful care in every interaction. The ideal candidate will bring warmth, sound judgment, and a strong commitment to serving families during some of life’s most difficult moments. Through attentive guidance, clear communication, and personal follow-through, you will make a meaningful difference for families throughout the community and help ensure that every person we serve is remembered with dignity and care.
Responsibilities
● Perform transfers and all aspects of preparation, including embalming, restorative care, dressing, casketing, and presentation, with dignity, care, and attention to detail.
● Meet with families to arrange at-need and preneed funeral, memorial, burial, and ceremonial services that honor their wishes, traditions, and preferences.
● Build lasting relationships with the families we serve through compassionate care, clear communication, and attentive follow-through.
● Use a warm, conversational approach and thoughtful, open-ended questions to help families share memories, milestones, values, and defining qualities. Transform these conversations into a meaningful Life Story (Obituary) that reflects each person’s individuality and honors their legacy.
● Coordinate visitations, ceremonies, clergy, cemeteries, and outside service providers.
● Maintain accurate records and ensure compliance with applicable laws and professional standards.
● Participate in an on-call rotation.
● Other duties as assigned.
Qualifications
● Current New York State Funeral Director license.
● Valid driver’s license and satisfactory driving record.
● Strong interpersonal, writing, organizational, and computer skills.
● Compassion, discretion, and the ability to support families with professionalism and empathy during difficult circumstances.
● Ability to work effectively both independently and as part of a team.
● Availability to work scheduled evenings, weekends, holidays, and on-call shifts.
● Ability to perform the essential duties of the position, with reasonable accommodation as needed.
Compensation and Benefits
Competitive salary based on experience
Health Insurance
Life Insurance
Paid Time off
Profit Sharing
Opportunities for professional growth
Continuing education opportunities
All inquiries will be handled confidentially.
Benefits:
- Health insurance
- Life insurance
- Paid time off
Work Location: In person