What are the responsibilities and job description for the Marketing Automation & Field Marketing Specialist position at Confidential?
We are an established workforce solutions company with a national presence across the United States. With a large and growing regional footprint, we are adding a Marketing Automation & Field Marketing Specialist to own the platforms, campaigns, and client-facing tools that turn our CRM data and marketing technology investment into measurable pipeline activity. This role sits at the intersection of AI-assisted marketing, Salesforce Marketing Cloud execution, and field sales enablement — three capabilities we need firing in concert to drive AE re-entry, client retention, and new business development at scale.
You will be the primary owner of Salesforce Marketing Cloud — building journeys, managing audience segmentation, executing email campaigns, and connecting automation triggers to the CRM activity that matters. Alongside that platform ownership, you will produce the campaign kits, physical leave-behind assets, and sales enablement materials that give our Account Executives real reasons to walk into clients and win
WHAT YOU WILL OWN
Salesforce Marketing Cloud & Marketing Automation
- Own day-to-day operation of Marketing Cloud — Journey Builder, Email Studio, audience segmentation, and campaign deployment
- Build and manage automated email journeys for client re-entry, employee reactivation, and AE drip sequences triggered by CRM signals and open order data
- Maintain and grow segmented audience lists — by region, client tier, and engagement status — ensuring every send is targeted, not blasted
- Leverage AI tools and Marketing Cloud's Einstein capabilities to improve send-time optimization, subject line performance, and audience scoring
- Integrate Marketing Cloud workflows with CRM data to ensure campaign activity feeds back into AE pipeline visibility and reporting
- Monitor deliverability, open rates, click-through, and conversion metrics — surface insights and iterate rapidly on underperforming sequences
- Serve as the internal subject matter expert on Marketing Cloud — identify platform capabilities being left on the table and build a roadmap to activate them
Field Campaign Execution & Sales Enablement
- Design and produce AE client re-entry campaign kits — physical leave-behind concepts, copy, sequencing logic, and field execution guidance
- Build the scalable sales enablement asset library: proof-point one-pagers, "Did You Know?" fact sheets, field-specific talking points, and competitive differentiation materials
- Assist in maintaining and organizing centralized marketing asset libraries, SharePoint resources, templates, and approved field materials for self-service access by local teams
- Own the physical campaign pipeline — coordinate production of branded items and jobsite drop materials with vendors and Marketing leadership
- Develop and maintain 5-week and 13-week campaign template structures that AEs can execute market by market with minimal customization
- Manage a shared asset library so field teams can self-serve approved, current materials without routing every request through Marketing
- Track asset utilization and AE feedback — surface what's being used, what's not, and drive continuous improvement
WHAT WE'RE LOOKING FOR
- 3–5 years of marketing experience with meaningful hands-on time in marketing automation platforms — Salesforce Marketing Cloud strongly preferred; Pardot, HubSpot, or Marketo experience considered
- Salesforce Marketing Cloud proficiency in Journey Builder and Email Studio is the core technical requirement for this role
- Understands how to connect CRM data to campaign triggers — you know what a contact record, lead status, and opportunity stage mean and how to use them to drive smarter automation
- Comfortable using AI-assisted marketing tools to improve campaign efficiency, personalization, reporting, content development, and workflow organization — you've experimented with or are actively learning how automation tools can improve campaign personalization and efficiency
- Experience organizing SharePoint, digital asset libraries, templates, or internal resource hubs preferred
- Strong B2B copywriter — can produce a client-facing one-pager or email sequence that an AE will feel confident delivering to a general contractor or facility manager
- Thinks in campaign sequences and customer journeys, not one-off sends or individual assets
- Experience working with distributed field sales teams — you understand the gap between what Marketing produces and what the field actually uses, and you close it
- Canva, Adobe InDesign, or Adobe Express proficiency for building field-ready assets without requiring a dedicated designer
- Staffing, construction, manufacturing, or industrial B2B background is a strong plus
- Ability to travel approximately ~5% of the time for content creation, field visits, recruiting initiatives, etc.
- Portfolio or examples of past campaign work, email sequences, or sales enablement materials preferred
WHAT SUCCESS LOOKS LIKE AT 90 DAYS
- Salesforce Marketing Cloud is audited, cleaned up, and running at least two active automated journeys — one client-facing, one employee reactivation
- AE re-entry email sequences are live and tied to CRM triggers, with open rate and click-through reporting visible to the Channel Marketing Manager
- A minimum of two complete AE client re-entry campaign kits are built, approved, and in the hands of field teams
- A Salesforce Marketing Cloud capability gap assessment is documented with a 90–180 day activation roadmap presented to Marketing leadership
- A campaign/project tracking process is in place so Marketing leadership can easily see active campaigns, deadlines, approvals, and next steps
- SharePoint is organized with approved sales enablement materials, templates, and campaign resources
The base salary range for this position is $75,000 – $85,000 annually. Final compensation will be determined based on the candidate's experience, skills, and qualifications.
Salary : $75,000 - $85,000