Maintenance Supervisor

STATUS: Full Time

REPORTS TO: Property Manager

FLSA STATUS: Exempt

OVERVIEW

The Maintenance Supervisor is responsible for managing, developing, and mentoring the maintenance team while maintaining the physical condition and appearance of the property. This includes organizing, coordinating and managing the overall maintenance program of the property such as exterior property appearance, timely service request completion, quality and efficient make-ready program, and cost effective inventory control. This is a managerial position; however, the Maintenance Supervisor is also responsible for getting into the field as needed to support the team by performing hands-on maintenance work, while staying on task with management duties and priorities. This position is required to participate within the “on-call” rotation and be available, if necessary, for after-hours on-call staff questions or assistance.

ROLE RESPONSIBILITIES

The responsibilities listed below are not all-encompassing. Other related duties may be assigned.

• Contributes to the curb appeal on a daily basis, ensuring a pristine community presentation including models, tour path, amenities, vacant ready apartments, leasing center and offices (where applicable)
• Strives to meet or exceed Friedman Five Star Performance Metrics goals set on a weekly, monthly, and annual basis
• Monitors all property vacancy on a daily basis to make sure turns are being completed in accordance with company timelines and standards
• Monitors all property open service orders on a daily basis to make sure company standards are being met
• Oversees job duties of service staff, sets goals, monitors performance, motivates, mentors and adheres to policies while creating a sense of teamwork
• Researches and evaluates all current and potential products and services
• Responsible for safety area in shop, ensuring compliance and maintains MSD Sheets
• Maintains all vehicles including golf carts, and all other machinery and tools owned by the property
• Schedules and supervises all in-house and/or vendor work
• Controls inventory, ordering and delivery of approved supplies and equipment
• Ensures OSHA standards and company safety policies are complied with at all times
• Responsible for 24-hour response to service requests and after-hours emergency maintenance
• Schedules, performs and records preventative maintenance
• Completes required inspections, logs and checklists to minimize liabilities
• Organizes, prioritizes and ensures service requests and repairs are made accurately
• Works with Property Manager to obtain competitive bids for capital and maintenance related projects
• Maintains professional and timely communications with residents
• Ensures apartments are ready for new residents
• Maintains vendor relationships and establish good business practices
• Participates in creating operating maintenance budget; controls expenses and meets budget expectations along with metric goals set on a weekly, monthly and annual basis
• Trains and develops service team staff, where applicable
• Works as part of a team and gets into the field as needed to support team members (service requests, make-readies, and other projects), while staying on task with managerial responsibilities
• Follows policies relating to but not limited to Fair Housing, OSHA, and Friedman Realty Group

QUALIFICATIONS

• High School Diploma or equivalent
• 3 years general maintenance and 1 year multi-family experience
• HVAC Certification and CAMT Certification preferred
• Excellent verbal and written communication skills
• Ability to troubleshoot and repair HVAC equipment
• Ability to maintain pool and spa equipment, if applicable
• Ability to repair plumbing systems, electronic systems and all major appliances
• Must be able to read and write in English at an intermediate level to read diagrams, meters, instructions, write reports, etc.
• Must possess strong math and reasoning skills
• Ability to use of computers to send/receive email, enter data into Excel reports
• Ability to prioritize, meet deadlines, and work in a multi-tasking work environment
• Possess excellent interpersonal skills and professionalism
• Willingness to maintain a flexible, 7 day a week schedule
• Ability and willingness to work in the field as needed to support the team while staying on task with managerial duties

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit; use hands and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. When working in the field to support the team, the employee may be required to stand, walk, climb, reach, stoop, kneel, crouch, or crawl for extended periods.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

This job posting is meant to be an outline and is not intended to list all duties and responsibilities and is subject to change based upon the needs of the office, the property, or the company.

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $75,000 - $85,000