What are the responsibilities and job description for the Jewelry Dept. Manager (GIA certification or equivilent experience/edu) position at Confidential?
Gemologist/ Jewelry Dept. Manager
Graduate Gemologist – Jewelry Sales & Curation
Full-Time | Base salary commission (no cap)
Rare opportunity for a Graduate Gemologist to take real ownership — curating our collection, advising clients, and growing with a team that values your expertise. You won't just sell what's in the case — you'll help decide what goes in it.
About Us
We're an established fine jewelry retailer in Beaverton known for quality pieces, expert service, and building lasting relationships with our clients.
Schedule Tuesday–Saturday, 9:30 am–6pm
What You'll Do
You'll split your time between the sales floor, evaluating incoming pieces, and shaping our merchandise mix.
- Identify, grade, and evaluate diamonds, colored gemstones, and finished jewelry using GIA standards
- Curate and select which pieces are featured in-store, ensuring displays reflect quality, variety, and current market appeal
- Guide customers through the 4Cs and help them choose fine jewelry with confidence
- Appraise jewelry for sales and insurance purposes
- Prepare accurate written appraisals and grading documentation
- Evaluate and price jewelry pieces for purchase and resale
- Build lasting relationships with clients, turning first-time buyers into lifelong customers
- Keep inventory records, pricing, and case merchandising accurate and appealing
- Stay sharp on market trends, pricing shifts, and new certifications
What You Bring
- GIA Graduate Gemologist (GG) diploma — required
- 5 years in retail jewelry sales, appraisal, or gemology
- Comfortable with grading tools (loupe, microscope, refractometer)
- Strong grasp of diamond and colored stone grading standards
- An eye for merchandising and curation — knowing what sells and how to present it
- A sales-minded, customer-first attitude — you love helping people, not just talking specs
- Neat, professional appearance and attitude
- Friendly and energetic; we are a high volume, high traffic store
- A team player mentality with an ability to work independently
- Very knowledgeable and well spoken, but most importantly possess a teacher-mentality when speaking about jewelry with customers and consignors
Nice to Have
- AGS or other additional certifications
- Bench/repair familiarity
Why Join Us
- Competitive salary (see below)
- Health insurance
- PTO (40 hours 1st year, 80 hours start of 3rd year, 120 hrs start of 5th year)
- 401K match
- Real influence on what we carry — this isn't a role where you just follow a merchandising plan someone else made
- We're a small, close-knit team, so your work has real visibility and impact
What we offer:
We offer a consistent, stable work week with Sundays and Mondays off. No extended hours or alternating schedules.
Our Jewelry Department has 8 large display cases, microscope, pricing guides, testers, security system and everything you need to make evaluations.
Commission
- Base salary: $35,000/year, plus uncapped commission on sales.
- Experienced/high-performing gemologists: $66,000–$86,000
- Typical first-year total compensation: $40,000–$50,000
Final compensation depends on individual sales performance, experience, and tenure. Commission plan provided at time of offer. Salary above the national industry average.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Application Question(s):
- How many years of experience do you have in retail jewelry sales or gemology?
Less than 1 year / 1–3 years / 3–5 years / 5 years
- Are you comfortable using grading tools such as a loupe, microscope, and refractometer?
Yes / No
- This position is located in Beaverton, Oregon. Are you able to reliably commute to this location?
Yes / No
- Briefly describe your experience with diamond and colored stone grading, including any tools or software you've used.
- Do you have experience appraising or pricing jewelry for sale? If so, please describe.
- Do you have experience with visual merchandising or curating product displays? Please describe.
- Do you currently hold a GIA Graduate Gemologist (GG) diploma?
Yes / No; If No, what credentials do you hold?
- Why do you think this position would be a good fit for you?
Education:
- Bachelor's (Preferred)
Experience:
- Sales: 5 years (Preferred)
Work Location: In person
Salary : $50,000 - $70,000