What are the responsibilities and job description for the General Manager - QSR (Quick Service Restaurant) position at Confidential?
Overview
We are seeking a dynamic and energetic General Manager to lead our restaurant operations with passion and precision. In this pivotal role, you will oversee all aspects of restaurant management, ensuring exceptional customer service, operational excellence, and team leadership. Your enthusiasm and proactive approach will drive the success of our establishment, creating a vibrant dining experience that keeps guests coming back. This is an exciting opportunity for a motivated leader eager to make a meaningful impact in the hospitality industry.
Responsibilities
- Lead daily restaurant operations, including food preparation, cooking, and service delivery, to ensure high standards of quality and efficiency.
- Manage staff recruitment, training, coaching, and performance evaluations to build a motivated and skilled team.
- Oversee inventory control, food safety management, and food handling procedures to maintain compliance with health regulations and minimize waste.
- Utilize POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reporting.
- Supervise shift management, ensuring smooth transitions between teams while maintaining excellent customer service standards.
- Conduct profit and loss analysis, budgeting, and cost control initiatives to maximize profitability.
- Foster a positive work environment through effective managerial communication, team training & development, and leadership.
- Ensure compliance with food safety standards, sanitation protocols, and hospitality regulations across all restaurant operations.
- Handle customer inquiries and resolve issues promptly to enhance guest satisfaction.
- Support catering, banquet events, bar service, and other special functions as needed to diversify revenue streams.
Experience
- Proven management experience in quick service or fast food restaurants with a strong background in food industry operations.
- Extensive hands-on experience in food preparation, cooking techniques, kitchen management, and food production.
- Demonstrated success in supervising hospitality teams with effective team leadership skills.
- Prior experience with POS systems such as Aloha POS or Micros POS is highly desirable.
- Background in managing inventory control, food safety programs, and food handling procedures.
- Strong managerial communication skills with the ability to interview staff effectively and lead training initiatives.
- Knowledge of budgeting practices, profit & loss analysis, and cost control strategies within the restaurant industry.
Join us as a General Manager where your leadership will inspire excellence! We are committed to fostering an inclusive environment that values innovation and dedication—empowering you to shape memorable dining experiences while advancing your career in hospitality management!
Pay: $17.00 - $18.00 per hour
Application Question(s):
- Reliable Transportation
Experience:
- management: 3 years (Preferred)
Ability to Commute:
- Baton Rouge, LA 70816 (Required)
Work Location: In person
Salary : $17 - $18