Front of House Restaurant Manager

Job Overview
We are on the lookout for an energetic and approachable Front of House Manager to lead our hospitality team. In this role, you'll be the friendly face that ensures our guests have a memorable experience from the moment they walk in. You’ll oversee daily operations, manage staff, and uphold high standards of customer service in a lively, fast-paced environment. The ideal candidate is passionate about food and hospitality, with strong leadership skills and a knack for creating a welcoming atmosphere.

Key Responsibilities:

• Overseeing daily restaurant operations, including managing staff and ensuring high-quality customer service
• Hiring, training, and scheduling employees to ensure adequate coverage and optimal team performance
• Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations
• Providing a welcoming and inclusive environment for all guests and team members
• Evaluating employee performance, providing feedback, and implementing performance improvement plans as necessary

Qualifications:

• Experience in restaurant management, including experience in hiring, training, and supervising employees
• Proven track record of providing exceptional customer service and fostering a positive workplace culture
• Strong communication, leadership, and problem-solving skills
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Knowledge of health and safety regulations and experience managing inventory and ordering supplies
• Passion for scratch-made food and commitment to providing an inclusive and welcoming environment for all guests and team members
• Knowledge of bar operations, including drink preparation, inventory management, and customer service.
• Actively engages customers through effective upselling and product recommendations to enhance the guest experience.

Working Conditions

• Hours may vary as managers must fill in for his/her employees or if emergencies arise.
• Ability to perform all functions at the restaurant level.
• Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.
• Work with hot, cold, and hazardous equipment as well as operating phones, computers, printers, and other office equipment.

Perks

• Yearly Sick Time
• Paid Time Off
• Medical, Dental, Vision and other supplementary benefits
• 401k plan options with Employer Match

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.

Pay: $63,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Full-Service Restaurant Management : 2 years (Required)

License/Certification:

• Serv Safe License (Preferred)

Ability to Commute:

• Burlington, VT 05401 (Required)

Work Location: In person

Salary : $63,000 - $70,000