What are the responsibilities and job description for the Community Association Manager (CAM) position at Confidential?
Community Association Manager (CAM)
Job Type: Full-Time | Salaried | Exempt
Location: South Florida
Position Overview
An established, upscale private residential community is seeking an experienced and highly motivated Community Association Manager (CAM) to provide strategic leadership and operational oversight of community association services, facilities, infrastructure, maintenance, security, and common areas.
This senior management position requires a proactive, results-driven professional with exceptional leadership abilities, strong financial management skills, and a commitment to operational excellence.
The successful candidate will play a key role in maintaining community standards, strengthening operational efficiency, implementing preventive maintenance programs, and ensuring a consistently high level of service to residents.
Key Responsibilities
Community Association Management & Governance
- Oversee daily association operations and ensure compliance with governing documents, established policies, and applicable Florida regulations.
- Administer Architectural Review Board (ARB) processes, including applications, approvals, compliance inspections, and construction monitoring.
- Collaborate with executive leadership, the Board of Directors, committees, and residents on association matters.
- Maintain accurate association records and coordinate effective resident communications.
Facilities, Infrastructure & Property Maintenance
- Direct the maintenance, inspection, and long-term planning of community infrastructure, facilities, and common areas.
- Develop and implement preventive maintenance programs and asset management strategies.
- Oversee landscaping, grounds maintenance, repairs, and contractor performance.
- Conduct routine property inspections and identify opportunities for operational improvements.
Security, Safety & Emergency Preparedness
- Provide oversight of community security operations and access-control procedures.
- Establish and maintain safety protocols, emergency preparedness plans, and incident reporting procedures.
- Coordinate storm preparation, emergency response, and recovery activities.
Financial Management & Capital Planning
- Develop and administer departmental operating budgets and monitor financial performance.
- Identify cost-saving opportunities while maintaining established service standards.
- Coordinate capital improvement projects, infrastructure replacement planning, and contractor proposals.
- Prepare operational reports, budget forecasts, and recommendations for executive leadership.
Leadership, Vendor Management & Resident Relations
- Supervise, coach, and develop departmental personnel and contracted service providers.
- Establish clear performance expectations, operational procedures, and accountability standards.
- Manage vendor relationships, service agreements, and contractor performance.
- Respond to resident concerns professionally and maintain positive relationships throughout the community.
- Promote a collaborative, service-oriented work environment.
Required Qualifications
- Active Florida Community Association Manager (CAM) license in good standing.
- Demonstrated experience in community association management, property operations, facilities management, or a related leadership role.
- Strong knowledge of property maintenance, infrastructure systems, contractor management, and regulatory compliance.
- Proven leadership experience, including personnel supervision and departmental budget management.
- Excellent organizational, communication, decision-making, and problem-solving skills.
- Proficiency in Microsoft Office and property management or maintenance tracking systems.
- Ability to manage multiple priorities and respond to operational emergencies when necessary.
Preferred Qualifications
- Bachelor's degree in Business Administration, Construction Management, Facilities Management, Hospitality Management, or a related field.
- Five or more years of progressively responsible management experience.
- Previous experience managing upscale residential communities, homeowners associations, or private residential properties.
- Experience overseeing capital improvements, infrastructure maintenance, and preventive maintenance programs.
- Demonstrated success implementing operational improvements and developing high-performing teams.
Compensation & Perks
We believe exceptional leadership deserves exceptional rewards.
Our organization offers a competitive total compensation package designed to recognize professional experience, reward performance, and support long-term success.
Benefits include:
- Competitive Salary: Commensurate with experience and qualifications.
- Performance-Based Incentives: Opportunities for additional compensation based on performance.
- Comprehensive Health Benefits: Coverage designed to support employee health and well-being.
- Generous 401(k) Match: Employer contributions to support long-term financial security.
- Flexible Paid Time Off: Opportunities to recharge and maintain a healthy work-life balance.
Why Join Our Team?
This is an excellent opportunity for an experienced Community Association Manager to assume a meaningful leadership role within an established, professionally managed residential community.
The position offers the opportunity to influence operational strategy, strengthen community services, develop effective teams, and contribute to long-term organizational success.
Qualified candidates who demonstrate strong leadership, operational expertise, and a commitment to exceptional community management are encouraged to apply.
We are an Equal Opportunity Employer and consider all qualified applicants without regard to legally protected characteristics.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person